Splash Customer Reviews 2024

Splash

7.6 /10

What is Splash?

Splash makes in-person marketing efficient and drives event performance. Empower your team to seamlessly launch, promote and scale sophisticated event programs. Splash is a platform championing the next era of event marketing by helping businesses market, measure, and scale their event marketing programs. From beautiful event pages and customized registration forms, to email follow-up programs and easy integrations with other business systems, Splash empowers teams across the organization to design on-brand, measurable, and compliant event marketing programs that deliver exceptional experiences and inspire quick action on attendee data.

Company Details

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Splash Ratings

Real user data aggregated to summarize the product performance and customer experience.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splash?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

Branding and Visual Customization

100

Vendor e-Commerce

100

Whitelabeling

100

Exhibitor or Vendor Environment

100

Social Media Channel Integration Outbound

100

Networking Facilitation

Presentation/ Webinar Capabilities

Attendee Engagement

Customer Support

Gamification

Registration Process/Integration

Vendor Capability Ratings

Average 88

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Quality of Features

Splash Reviews

Fabiana F.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Fantastic product for all companies,

Likeliness to Recommend

10 /10

What differentiates Splash from other similar products?

Transparence and good features

What is your favorite aspect of this product?

innovation and features

What do you dislike most about this product?

the price but also depends of each situation

What recommendations would you give to someone considering this product?

no doubt to test it, for sure you will appreciate it in the future

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brittany M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Easy to use for great landing pages

Likeliness to Recommend

8 /10

What differentiates Splash from other similar products?

Creation of easy, beautiful landing pages for events. The integration with our Marketo instance makes it easy to track events from end to end.

What is your favorite aspect of this product?

We’ve enabled our sales team to host event-in-a-box style events and with a sales login to splash they can request the events they’d like to host and choose a date, send that through to field marketing who then approves based on budget and if the event meets the requirements. Then through the integration a reg page is created with an associated Marketo program. Saving marketing time and dollars and giving sales the team a polished event to host their key prospects and customers at.

What do you dislike most about this product?

The landing pages are robust and can be designed a number of ways and can require a graphic designer to do so. This can be challenging for a small team of field marketers that don’t possess those skills. As a workaround, we created templates but that left a lot of the features untouched.

What recommendations would you give to someone considering this product?

Their support teams turn over constantly. This can be challenging to get help when needed. Additionally they aren’t forthcoming with information when the tool or website goes down. You have to reach out when you discover an issue and then they fix it. Recently their entire product went down during a critical time after we launched an event. It had been down for several hours before we received any communication after reaching out. I think this is attributed to the constant turnover. Best to know that going in, the tool is relatively self-serve and doesn’t require a lot from support, but when it does you may not talk to the same people twice.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Helps Innovate

Splash

What is Splash?

Company Details

Need Assistance?

Splash Ratings

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Splash?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Customer Support Support before, during, and after event. Technical support available during the event.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Splash Reviews

Fabiana F.

Fantastic product for all companies,

Likeliness to Recommend

Pros

Brittany M.

Easy to use for great landing pages

Likeliness to Recommend

Pros

Feature Ratings

Branding and Visual Customization

Vendor e-Commerce

Whitelabeling

Exhibitor or Vendor Environment

Social Media Channel Integration Outbound

Networking Facilitation

Presentation/ Webinar Capabilities

Attendee Engagement

Customer Support

Gamification

Registration Process/Integration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Quality of Features