What is Sophos Managed Detection and Response?
Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sophos Managed Detection and Response?
Pros
- Trustworthy
- Effective Service
- Helps Innovate
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Threat Intelligence
Prevention
Vulnerability Management
Proactive Threat Hunting
24/7/365 Security Monitoring
Technology Management
Incident Management
IOC Focus and Management
Use of the MITRE ATT&CK Framework
Compliance Reporting and Archival Mechanisms
Use of ML
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Sophos Managed Detection and Response Reviews
Alan A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Definitely a great tool to have in your arsenal.
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
I would say ease of use.
What is your favorite aspect of this product?
The user interface
What do you dislike most about this product?
Nothing specific
What recommendations would you give to someone considering this product?
Make sure to leverage the support team as much as possible; especially with integration.
Pros
- Reliable
- Effective Service
- Continually Improving Product
- Enables Productivity
Milad H.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
It has not so real-time report.
What is your favorite aspect of this product?
Mitre Att&ck Feature
What do you dislike most about this product?
Real-Time Report
What recommendations would you give to someone considering this product?
You can use it for small and medium business
Pros
- Helps Innovate
- Effective Service
- Respectful
- Security Protects
Cons
- Commodity Features
- Less Caring
- Slower Product Innovation
Charles B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
I'm absolutely fine with Sophos MTR. Solid product
Likeliness to Recommend
What differentiates Sophos Managed Detection and Response from other similar products?
Better communication with us
What is your favorite aspect of this product?
Accessibility to quality trainings
What do you dislike most about this product?
Inaccurate asset discovery
What recommendations would you give to someone considering this product?
I totally recommend this product, like most products it takes a while to blend with, but when you do, you absolutely enjoy it.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Cons
- Less Performance Enhancing
- Less Productive