In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Bavnit S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
project management is well rounded with Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is designed with automation in mind. Using Smartsheet for our projects , has afforded us the opportunity to incorporate automation into aspects of our software project management process, by combining inherent conditional pathways and actions present on Smartsheet, into automated workflows that has led to faster completion of tasks and a coherent project collaboration experience for my team.
What is your favorite aspect of this product?
Smartsheet is built on spreadsheets . Therefore, everything I can achieve on a spreadsheet are achievable on Smartsheet , with more efficiency . This makes Smartsheet easier to pick up by new users in my team.
What do you dislike most about this product?
Advance resource management and activity tracking are not by default , available on Smartsheet. Users have to purchase them as add-ons . I would prefer that this critical features come as a part and parcel of Smartsheet as against as additional extension features.
What recommendations would you give to someone considering this product?
I think Smartsheet is an ideal software for project management, especially for managers interested in automating processes. Albeit, that this comes with its own inherent weaknesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shawne P.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Best tool for project and portfolio management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a solid and amazing tool for project and portfolio management. I like how easy it is to implement and set up. It allows us to manage our projects from anywhere anytime. It is super easy to create and allocate new tasks to colleagues.
What is your favorite aspect of this product?
Smartsheet enables me to organize and manage my daily projects and tasks with ease. It is one of the easiest application i have ever encountered. The interface is very intuitive and user-friendly thus making it quite easy to learn and use. The customer support team is readily available anytime.
What do you dislike most about this product?
I can't remember anything that disappointed me while using Smartsheet.
What recommendations would you give to someone considering this product?
To all prospective customers, i recommend Smartsheet for project and portfolio management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
A tool with many important options
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Especially useful for team members who have no knowledge of building a project plan, but need to organize and assign tasks to various team members. Also external marketing partners use it as an input form tool to collect information from customers attending events and webinars Smartsheet is really intuitive and useful in these areas.
What is your favorite aspect of this product?
Covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options. create custom reports and publish them to the web easily, filter available content based on the user viewing the resource, comments, attach files, testing, reminders and automations all in the same interface. A somewhat complex program, but with its benefits for the future.
What do you dislike most about this product?
In a visual and aesthetic aspect the graphics, cards and control panel components could be more customizable, Zapier is available for external integration, but for its use it has an additional cost, it would be good if some integrations were built in Smartsheet to have more variability and with lower cost and its Problems connecting with legacy software through API or other methods.
What recommendations would you give to someone considering this product?
It works very well as a tool for project managers to effectively manage their team and keep projects on track. For us the excellent performance to encourage task organization; the learning curve is easy, you will be able to use it correctly. If you have a small to medium sized project that needs to be managed on a central axis, Smartsheet would be a great choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.