What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Respectful
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Robert D.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2021
My only Project Portfolio Management software
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is highly customizable, has a robust backend integration capability and also is pocket friendly.
What is your favorite aspect of this product?
It is easy to automate workflow, determine productivity and also view due dates on projects.
What do you dislike most about this product?
Lack of offline mode sometimes affects me when I am not in organization premises.
What recommendations would you give to someone considering this product?
I would encourage them to purchase Smartsheet so as they can improve business procedures by automating workforce.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lucas J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
" Versatile, Intrusive Project Management Tool "
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Project & Tasks Budgeting. Preparing invoices. Ease of deployment. Availability and affordability. Monitor progress of ongoing tasks. Scheduling tasks.
What is your favorite aspect of this product?
Gives priority to most important projects and tasks. Manage all projects on the go and correct time tracking.
What do you dislike most about this product?
Nothing completely, it has all required modules under one room thus it provides single source of projects’ information.
What recommendations would you give to someone considering this product?
I would advise them to implement this Online Project Management tool and experience.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
Kristen r.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
My review of smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's cost effective compared to other similar products.
What is your favorite aspect of this product?
It's cost effective and easy to maintain unlike other similar products.
What do you dislike most about this product?
It's still the best when it comes to project management, so I have no complain towards it.
What recommendations would you give to someone considering this product?
Yes,it never disappoint while using it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing