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SilkRoad Technology

SilkRoad Life Suite

Composite Score

5.2 /10

CX Score

5.1 /10

5 Reviews Write a Review

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What is SilkRoad Life Suite?

SilkRoad Life Suite connects your people and HR strategies to business success and better business performance.

Company Details

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SilkRoad Life Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

59 Likeliness to Recommend

84 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+50 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SilkRoad Life Suite?

12% Negative

21% Neutral

67% Positive

Pros

Security Protects
Client Friendly Policies
Fair
Client's Interest First

Cons

Under Delivered
Inhibits Innovation
Slower Product Innovation

Feature Ratings

Average 65

Learning and Development

Performance Management

Onboarding Offboarding

Succession Planning

Employee Engagement

Wellness

Rewards Recognition

Collaboration

Compensation Management

Talent Acquisition

Career Pathing

Vendor Capability Ratings

Average 71

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

SilkRoad Life Suite Reviews

Chris K.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Good product. Long integration cycle

Likeliness to Recommend

8 /10

What differentiates SilkRoad Life Suite from other similar products?

The adaptable suite of different products (OpenHire, RedCarpet and HeartBeat)

What is your favorite aspect of this product?

The client services team and technical experts are extremely helpful and engaged

What do you dislike most about this product?

Its take a massive effort to create seamless coordination between the product suite. We thought it would be more intuitive

What recommendations would you give to someone considering this product?

Make sure you have ample time to desk and develop before going live

Pros

Helps Innovate
Saves Time
Fair
Altruistic

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Can be a challenge administratively

Likeliness to Recommend

3 /10

Pros

Client Friendly Policies
Fair
Client's Interest First
Security Protects

Cons

Less Efficient Service
Inhibits Innovation
Slower Product Innovation

SilkRoad Life Suite

What is SilkRoad Life Suite?

Company Details

Book a Free Demo Today!

SilkRoad Life Suite Ratings

59 Likeliness to Recommend

84 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+50 Net Emotional Footprint

How much do users love SilkRoad Life Suite?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Succession Planning Software contains employee succession planning functionality.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Wellness Ability to track and manage employee wellness programs and their usage

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Compensation Management Software provides ability to track and measure employee compensation

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Career Pathing Ability to map and communicate standard employee career paths.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SilkRoad Life Suite Reviews

Chris K.

Good product. Long integration cycle

Likeliness to Recommend

Pros

Can be a challenge administratively

Likeliness to Recommend

Pros

Cons

Feature Ratings

Learning and Development

Performance Management

Onboarding Offboarding

Succession Planning

Employee Engagement

Wellness

Rewards Recognition

Collaboration

Compensation Management

Talent Acquisition

Career Pathing

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement