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signNow

7.5 /10

What is signNow?

SignNow is an award-winning e-signature solution used by millions of people to sign, send and manage documents on any device.

Company Details

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signNow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on signNow.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

6
Since last award

76 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love signNow?

6% Negative

25% Neutral

69% Positive

Pros

Acts with Integrity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 82

Digital Signature

User-Friendly

Notifications

Security

E-Signatures

Audit Trail

Mobile

Third-Party Integration

Templates

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Vendor Capability Ratings

Average 77

Ease of Customization

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

signNow Reviews

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Rapidly improving, easy, but support is tough

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Includes Product Enhancements
Helps Innovate
Reliable

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Erik K.

Role: Human Resources
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

SignNow dramatically increased our efficiency!

Likeliness to Recommend

10 /10

What differentiates signNow from other similar products?

SignNow has a very customizable form and sign-off flow, which is easy to change and update frequently.

What is your favorite aspect of this product?

The time savings it gives us by automating the workflow of getting things signed off and approved by multiple levels of management.

What do you dislike most about this product?

That my signature isn't stored across all devices I may need to sign on

What recommendations would you give to someone considering this product?

For us it worked better than DocuSign and a few other options we tested. Think of all the use cases you'd need it for and test out the features first before buying any e-signature product. They all have good features but for us SignNow worked the best.

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Lauren R.

Role: Operations
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy to Use, wish files were saved by name

Likeliness to Recommend

9 /10

What differentiates signNow from other similar products?

The ability to have unlimited documents signed without a cost per sign

What is your favorite aspect of this product?

Ease of use of sending out a link to sign

What do you dislike most about this product?

When using the "send link to sign" feature, once someone signs the form it is saved as "guestuser1234." It would be much more helpful if the file was saved as the person's name who signed it.

What recommendations would you give to someone considering this product?

Download and save the files with your own naming system.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

signNow

What is signNow?

Company Details

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Awards & Recognition

signNow Ratings

90 Likeliness to Recommend

1 Since last award

94 Plan to Renew

6 Since last award

76 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love signNow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Audit Trail View all previous activity including any recent edits and user access.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

signNow Reviews

Rapidly improving, easy, but support is tough

Likeliness to Recommend

Pros

Cons

Erik K.

SignNow dramatically increased our efficiency!

Likeliness to Recommend

Pros

Lauren R.

Easy to Use, wish files were saved by name

Likeliness to Recommend

Pros

Most Popular signNow Comparisons

DocuSign

Acrobat Sign

Foxit eSign

SignRequest

Dropbox Sign

Zoho Sign

1
Since last award

6
Since last award

5
Since last award

Feature Ratings

Digital Signature

User-Friendly

Notifications

Security

E-Signatures

Audit Trail

Mobile

Third-Party Integration

Templates

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Vendor Capability Ratings

Ease of Customization

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features