What is Send Social Media Dashboard?
Use Send Social Media Dashboard to automate content, engage with customers, measure results and monitor their brand across 30+ social media channels at once.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
95 Plan to Renew
6
Since last award
76 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Send Social Media Dashboard?
Pros
- Enables Productivity
- Friendly Negotiation
- Performance Enhancing
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Trend Analysis
Dashboards and Visualization
Social Response Management
Sentiment Analysis
Social Post Archival
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Send Social Media Dashboard Reviews
Luke H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Does the job, more complete platforms out there
Likeliness to Recommend
What differentiates Send Social Media Dashboard from other similar products?
Everything you come to expect from such a tool.
What is your favorite aspect of this product?
The pricing and ability to upgrade your package to suit business needs.
What do you dislike most about this product?
Version we had wasn't the most modern or complete regarding features.
What recommendations would you give to someone considering this product?
Make sure you choose the right package for your needs and industry. You can tailor it to your use case.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Rashmi T.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2021
Good product with not so good vendor management
Likeliness to Recommend
What differentiates Send Social Media Dashboard from other similar products?
It has nice features and ease of use. It is very organized and easy to schedule tasks in send social media tool. Totally time saver!
What is your favorite aspect of this product?
Automatic report generation and setting up multiple profiles with ease of use
What do you dislike most about this product?
Their customer care service
What recommendations would you give to someone considering this product?
Its great to use for social media in great price plan!
Pros
- Over Delivered
- Security Protects
- Helps Innovate
- Continually Improving Product