What is Searchmetrics?
Searchmetrics offers an integrated software platform consisting of four core products: With Searchmetrics, customers can get the insights they need to analyze online performance, set priorities and drive success. Searchmetrics delivers predictable success, enabling the world’s smartest marketers to reach their goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Searchmetrics?
Pros
- Trustworthy
- Effective Service
- Saves Time
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Competition Analysis
Holistic Visibility Tracking
Content Optimization
On-Page Tracker/Optimization
Keyword Research
Rank Tracking
Auditing
Analytics and Reporting
Local SEO
Backlink Tools
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Searchmetrics Reviews
Alexandra V.
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Aug 2021
Powerful SEO tool with potential.
Likeliness to Recommend
What differentiates Searchmetrics from other similar products?
It saves a lot of time on research, getting important data to reporting easily.
What is your favorite aspect of this product?
Fast support whenever required.
What do you dislike most about this product?
Easy to export data and integrate with other tools.
What recommendations would you give to someone considering this product?
Highly recommendable since its easy to use and it is very intuitive. Its Dashboard makes it possible to customize.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Outstanding service.
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Brian R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Content Experience = Must Have For Enterprise SEO
Likeliness to Recommend
What differentiates Searchmetrics from other similar products?
Its content optimization product, Content Experience. I don't believe it's included in their core offering but it's highly recommended that it be considered as an essential add-on.
What is your favorite aspect of this product?
My favorite parts of the Searchmetrics offering is Content Experience and Visibility Guard, especially for Enterprise SEO.
What do you dislike most about this product?
My only real complaint (for lack of a better term) is that they seem like they've slowed down in the innovation department. We used to constantly see updates and improvements but now it seems like the product "is what it is". I'd like to see them make improvements to the reporting capabilities of the platform, since it's just OK. We still use Data Studio for all of our reports when I'd like to be able to automate our SEO reporting in a more robust fashion.
What recommendations would you give to someone considering this product?
I like that they're moving to a flexible resource budget since needs change over time. I don't know if it's standard for new customers yet, so I would inquire about resource flexibility if it's not discussed.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring