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SAP

SAP SuccessFactors HCM

Composite Score

8.0 /10

CX Score

8.1 /10

65 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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Company Details

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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Management category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

5 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

92 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

6% Negative

10% Neutral

84% Positive

Pros

Enables Productivity
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 82

Compensation Management

Career Pathing

Employee Engagement

Talent Acquisition

Wellness

Onboarding Offboarding

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Average 80

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features

Also Featured in...

Talent Acquisition Suites

Score 8.7

View SAP SuccessFactors HCM in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.1

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.5

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Nathan B.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Easy to use, especially for new users.

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

It's very easy to use, especially for new employees during the onboarding process. It is easy to track employee training and career planning. I like how it also ties into LinkedIn learning.

What is your favorite aspect of this product?

It is easy to use and can be linked to LinkedIn learning.

What do you dislike most about this product?

Sometimes trainings don't show up when they should.

What recommendations would you give to someone considering this product?

I would recommend using it, it is easy to use and has a wide variety of training options available.

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Utkarsh C.

Role: C-Level
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2022

Awesome features with less prices

Likeliness to Recommend

10 /10

What differentiates SAP SuccessFactors HCM from other similar products?

What differentiates SAP SuccessFactors from. Ogher products is that it provides support core HR and payroll, talent management, HR analytics.

What is your favorite aspect of this product?

Faboutite aspect of this product is that it Offers scalability and allows an unlimited extensibility It also provides the complete end-to-end recruiting solutions It looks after the Performance and Goals to track and maintain the goals

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

You should must go fot it as this productoffers performance management and smoother compensation which i have observed It also allows you to make a policy which includes learning and planning information and solutions

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

onkar k.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Get successful with SuccessFactor

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

HCM using SaaS

What is your favorite aspect of this product?

Talent management

What do you dislike most about this product?

payroll can be much better

What recommendations would you give to someone considering this product?

Feature rich and hence can be considered in your top list while considering other software. SAP ensure its reliability and robustness and support . Some minor shortfalls can easily be ognored

Pros

Efficient Service
Helps Innovate
Reliable
Performance Enhancing

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Need Assistance?

Awards & Recognition

SAP SuccessFactors HCM Ratings

86 Likeliness to Recommend

1 Since last award

92 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compensation Management Software provides ability to track and measure employee compensation

Career Pathing Ability to map and communicate standard employee career paths.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Wellness Ability to track and manage employee wellness programs and their usage

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Succession Planning Software contains employee succession planning functionality.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Talent Acquisition Suites

Human Capital Management - Enterprise

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

Nathan B.

Easy to use, especially for new users.

Likeliness to Recommend

Pros

Utkarsh C.

Awesome features with less prices

Likeliness to Recommend

Pros

onkar k.

Get successful with SuccessFactor

Likeliness to Recommend

Pros

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1
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Feature Ratings

Compensation Management

Career Pathing

Employee Engagement

Talent Acquisition

Wellness

Onboarding Offboarding

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features