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SAP

SAP SuccessFactors HCM

Composite Score

7.9 /10

CX Score

8.1 /10

64 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Management category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

5 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

7% Negative

10% Neutral

83% Positive

Pros

Security Protects
Enables Productivity
Respectful
Helps Innovate

Feature Ratings

Average 82

Career Pathing

Employee Engagement

Compensation Management

Onboarding Offboarding

Talent Acquisition

Wellness

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Average 80

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features

Also Featured in...

Talent Acquisition Suites

Score 8.7

View SAP SuccessFactors HCM in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.1

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.5

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

PIYUSH A.

Role: Information Technology
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Excellent product for HR module.

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

First for, SAP product is always trustable and all functionality are meet which we required.

What is your favorite aspect of this product?

- Easy to use, no documentation required to run. - Like most, since mobile application is available we can take action through our cell phone. - All the features required for HR module are available. - Faster than other app.

What do you dislike most about this product?

There is no dislike from my end.

What recommendations would you give to someone considering this product?

I highly recommend everyone to use this software for HR module.

Pros

Helps Innovate
Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status

Cons

Vendor's Interest First
Under Delivered
Less Transparent

Rohan R.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Great product

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors Human Experience Management Suite stands out from other similar products due to its strong integration with other SAP products, global scalability, and advanced analytics capabilities. Additionally, it offers a wide range of HR modules and customizable features to meet the unique needs of businesses of all sizes and industries.

What is your favorite aspect of this product?

Some of the favorite aspects of SAP SuccessFactors Human Experience Management Suite include its user-friendly interface, comprehensive functionality, and strong reporting and analytics capabilities, which help businesses make informed decisions.

What do you dislike most about this product?

There is nothing to dislike about this product.

What recommendations would you give to someone considering this product?

I would recommend SAP SuccessFactors Human Experience Management Suite to businesses looking for a comprehensive and integrated HR software solution. With its advanced features, user-friendly interface, and scalability, it can help organizations of all sizes streamline their HR processes and improve employee experiences.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Consolata J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Stable Talent Management Tool.

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

This SAP system is very effective and easy on various development projects employees data manangement..

What is your favorite aspect of this product?

The features stability is excellent and data analytics capability with this SAP platform has no comparison.

What do you dislike most about this product?

None at all for me whichbi can recall, the training was effective andcthe technical help desk are also helpful.

What recommendations would you give to someone considering this product?

Resource planning and project workflow management solution and preparing reports is quick and reliable documentation tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

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Awards & Recognition

SAP SuccessFactors HCM Ratings

85 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Career Pathing Ability to map and communicate standard employee career paths.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Compensation Management Software provides ability to track and measure employee compensation

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Wellness Ability to track and manage employee wellness programs and their usage

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Succession Planning Software contains employee succession planning functionality.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Talent Acquisition Suites

Human Capital Management - Enterprise

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

PIYUSH A.

Excellent product for HR module.

Likeliness to Recommend

Pros

Cons

Rohan R.

Great product

Likeliness to Recommend

Pros

Consolata J.

Stable Talent Management Tool.

Likeliness to Recommend

Pros

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1
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Feature Ratings

Career Pathing

Employee Engagement

Compensation Management

Onboarding Offboarding

Talent Acquisition

Wellness

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features