What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

86 Likeliness to Recommend

3
Since last award

100 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 80

Accounting and Financial Management

85

Supply Chain Management

83

Human Capital Management

80

Procurement Management

80

Analytics and Reporting

80

Service Management

78

Industry Specific Capabilities

77

Governance Risk and Compliance

77

Customer Relationship Management

77

Job and Project Management

76

BI and Performance Management

76

Vendor Capability Ratings

Average 78

Ease of IT Administration

85

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

81

Quality of Features

81

Breadth of Features

80

Business Value Created

80

Vendor Support

79

Availability and Quality of Training

76

Ease of Data Integration

76

Ease of Implementation

75

Ease of Customization

73

SAP S/4HANA Cloud Reviews

Ahmed A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to Implement and boosts Productivity.

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4HANA Cloud sets itself apart as a cloud-based ERP solution, offering real-time processing, intuitive Fiori-inspired interfaces, and integrated AI for decision-making. With automatic updates, modular scalability, and industry best practices, it serves as a dynamic, ever-evolving business ally, supporting global operations effortlessly. It's not just an ERP; it's your business's digital wingman.

What is your favorite aspect of this product?

My favorite aspect of SAP S/4HANA Cloud is definitely its real-time processing capabilities. The use of the SAP HANA in-memory database means I can get instant insights and make decisions on the fly. It's like having a crystal ball for my business operations, allowing me to stay agile and make informed choices at the speed of thought. This feature not only boosts efficiency but also keeps my business on the cutting edge of technology, making SAP S/4HANA Cloud an indispensable ally for my dynamic and fast-paced needs.

What do you dislike most about this product?

The potential downside with SAP S/4HANA Cloud could be its complexity, especially during the implementation phase. I might find the initial setup and migration processes intricate, demanding careful planning and resources. The learning curve could also be a concern for me, especially if I'm not familiar with the system. Additionally, the ongoing costs associated with maintaining a cloud-based solution might be a point of consideration, especially if I'm working with a limited budget.

What recommendations would you give to someone considering this product?

If you're considering SAP S/4HANA Cloud, here are a few recommendations based on my perspective. Firstly, thoroughly assess your business needs and objectives to ensure alignment with the features and capabilities of the product. Consider the complexity of the implementation process and be prepared to allocate sufficient resources for a smooth transition. Invest time in training and onboarding to mitigate the learning curve for your team. Additionally, carefully evaluate the total cost of ownership, including ongoing maintenance and support fees. Engage with SAP's support and community resources to stay informed about updates.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Renu J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Excellent product!

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4 HANA is an outstanding package software managing almost all of the work for an organisation. It's been easier to integrate it with other existing softwares and has enhanced the functionality. Utmost satisfied with its exemplary features. Can manage the employee data as well as easily run report for helpful analysis which makes decisions more impactful.

What is your favorite aspect of this product?

Excellent features and it's ability to integrate well with the existing softwares so that we could able to integrate over the existing systems. Unbeaten product capabilities and an overall package for almost all of the requirements of an organisation.

What do you dislike most about this product?

Doesn't count any disadvantage since the use of this product. A little onto pricing otherwise a great product. Once you buys fee of the modules for your use you will find yourself buying more in near time to have hands on similar SAP environment for all.

What recommendations would you give to someone considering this product?

If your budget allows, you may go for this. It's never going back. The features are excellent and it's been great implementing it for organizing in mid and large size.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Caring

Leighanne P.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Truly Robust, Worth every pound.

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

It offers a comprehensive ERP solution tailored to the specific needs of water supply company like ours.

What is your favorite aspect of this product?

SAP S/4 HANA Cloud has empowered us to optimize our water distribution network by analyzing consumption patterns in real time.

What do you dislike most about this product?

Customization can be complex, and it requires a skilled IT team for implementation. Goo thing we have one.

What recommendations would you give to someone considering this product?

It shoud be a no-brainer if you prioritize advanced analytics and real-time decision-making

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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