SAP

SAP S/4HANA Cloud

8.4 /10

71 Reviews Write a Review

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What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation

Latest Award, 2023

1 Top Rated Capabilities

2 Top Rated Features

2023

SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

86 Likeliness to Recommend

3
Since last award

100 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

3% Negative

7% Neutral

90% Positive

Pros

Respectful
Reliable
Enables Productivity
Acts with Integrity

Feature Ratings

Average 80

Accounting and Financial Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Service Management

Industry Specific Capabilities

Governance Risk and Compliance

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 78

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization

Also Featured in...

Core Financial Management

Score 8.4

View SAP S/4HANA Cloud in this category (opens in a new tab)

Process Manufacturing ERP

Score 8.1

View SAP S/4HANA Cloud in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.8

View SAP S/4HANA Cloud in this category (opens in a new tab)

Enterprise Resource Planning - Enterprise

Score 7.7

View SAP S/4HANA Cloud in this category (opens in a new tab)

SAP S/4HANA Cloud Reviews

Vidya S.

Role: Information Technology
Industry: Insurance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2021

Vendor delight

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

They are more project specific

What is your favorite aspect of this product?

Detailing

What do you dislike most about this product?

Unable to integrate small functionality

What recommendations would you give to someone considering this product?

Much better product

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Ritika T.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP is sells best ERP Product in MArket

What is your favorite aspect of this product?

Finance Module

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

Go for it, SAP is leading in ERP Module

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David K.

Role: Operations
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

SAP - Upgrade to S/4 HANA extremely disappointing

Likeliness to Recommend

4 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Integration with all aspects of the business

What is your favorite aspect of this product?

Data available for analysis. Once you figure out how to get it, there is a great deal of data available.

What do you dislike most about this product?

The upgrade to S4 did not go well at all.

What recommendations would you give to someone considering this product?

Be sure all the bugs have been worked out of S4.

Pros

Security Protects
Respectful
Trustworthy
Efficient Service

Cons

Commodity Features
Less Effective Service
Under Delivered

SAP S/4HANA Cloud

What is SAP S/4HANA Cloud?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

SAP S/4HANA Cloud Ratings

86 Likeliness to Recommend

3 Since last award

100 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love SAP S/4HANA Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Core Financial Management

Process Manufacturing ERP

Discrete Manufacturing ERP

Enterprise Resource Planning - Enterprise

SAP S/4HANA Cloud Reviews

Vidya S.

Vendor delight

Likeliness to Recommend

Pros

Ritika T.

Fantastic product!

Likeliness to Recommend

Pros

David K.

SAP - Upgrade to S/4 HANA extremely disappointing

Likeliness to Recommend

Pros

Cons

Most Popular SAP S/4HANA Cloud Comparisons

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3
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2
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Feature Ratings

Accounting and Financial Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Service Management

Industry Specific Capabilities

Governance Risk and Compliance

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of Customization