What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSAP Commerce Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP Commerce Cloud.
88 Likeliness to Recommend
3
Since last award
96 Plan to Renew
6
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Caring
- Fair
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Catalog Management
Order Portal
Order Management
Integrated Search
Reporting and Analytics
Predictive Recommendations
Content Management
Content Localization
Microsite Management
Retargeting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Also Featured in...
SAP Commerce Cloud Reviews
Sathisha V.
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Easy to implement and futuristic tool
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Reliability and flexibility Ability to customize One point of activities under one roof
What is your favorite aspect of this product?
Variety of features Dashboards are visually appealing Reports Scope for automation Easy to use Cloud based solution Customization Flexibility
What do you dislike most about this product?
price is on the higher end
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hasanali S.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Time Saving Easy to get maximum number of data.
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
I am using SAP in bio pharmaceuticals industry for verification of data and for stock transfer to release batch. But while using SAP some of the data i need to check from different different code for different batch numbers. If that data can come in single code so i will be easy to verify the data.
What is your favorite aspect of this product?
1. While reviewing the BMR SAP Helps in easy way to get maximum data of batch activity. 2. Its save time. 3. Easy To Use.
What do you dislike most about this product?
As per my personal experience of using the product till date i have not found any dislike in this product.
What recommendations would you give to someone considering this product?
I will recommend to everyone to use the SAP for there work. Because maximum number of data will be there in SAP. So it will help to to get data easily, saving time, and easy to use.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Mahak J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
User friendly and Amazing product
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
SAP Commerce Cloud, you can offer a seamless shopping experience across websites, mobile apps, social media, and physical stores. It keeps everything .connected.
What is your favorite aspect of this product?
My favorite aspect is how SAP Commerce Cloud lets businesses customize the shopping experience for each customer, making them feel special.
What do you dislike most about this product?
The initial cost and ongoing expenses of using SAP Commerce Cloud could be a bit steep for businesses with tight budgets.
What recommendations would you give to someone considering this product?
Check if SAP Commerce Cloud will easily connect with your current systems. You don't want any headaches later on..
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service