What is SALESmanago?
SALESmanago is the only no-code, AI-driven CDXP (all in One Customer Data Platform & Customer Experience Platform) used by 2000+ midmarket and large Enterprises in 50 countries including Starbucks, Vodafone, Lacoste, New Balance, Victoria’s Secret, and many other global brands.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SALESmanago?
Pros
- Enables Productivity
- Trustworthy
- Caring
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Data Security
Dashboards, Analytics and Reporting
Data Enrichment
Data Aggregation
CRM Integration
Real Time Capabilities
Behavioral Triggers
Omnichannel Integration
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
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SALESmanago Platform Overview
Enhanced Segmentation by SALESmanago
SALESmanago Email Design Studio
[SALESmanago New Feature] Customer Preference Center
SALESmanago Reviews
Nitish Chandu O.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
A great tool that simplifies the regular work
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
the ease of navigating between tabs and dashboards are great
What is your favorite aspect of this product?
the visualization of data is great
What do you dislike most about this product?
Nothing I noticed
What recommendations would you give to someone considering this product?
If anyone is unsure of what tool to use in this segment, can simply opt this and use to simplify the regular work
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
harshita c.
- Role: Consultant
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Feb 2023
A lot in the basic package, making it a good CRM
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
It's truly intuitive and has a very easy learning curve. Its abilities are also phenomenal and from the automation marketing and email marketing standpoint, it stands out from the competition.
What is your favorite aspect of this product?
It has the really easy and user-friendly editor of various type of messages.
What do you dislike most about this product?
For all of its intuitiveness, there are a few things that could be done better — luckily, their UX team was highly interested in any and all comments I had and were happy to respond to them, assuring me they're working on at least some changes (depending on their priorities).
What recommendations would you give to someone considering this product?
For people who are coming to CRM space, can definitely give a try using sales mango and they'll not regret
Pros
- Enables Productivity
- Acts with Integrity
- Transparent
- Includes Product Enhancements
Clàudia T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Oct 2022
Intuitive and useful tool for database mgment
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
The technical and support team makes the difference in this product. Whenever you have a problem with the app they are always available to help you, which makes the process easier.
What is your favorite aspect of this product?
The fact that almost every tool they have in the app allows you to customize the website (pop-ups, email marketing) and convert those potential customers into actual leaders.
What do you dislike most about this product?
The constant change in the product manager which makes this process go a little slower since it takes while for the new PM to get to know the business, the sector we are in and the goals we want to achieve with the product.
What recommendations would you give to someone considering this product?
Ask about workshops so they explain all the tools that the product has. This product has a lot of possibilities and a lot of them are useful, so it would be better to first understand the tools themselves to understand which ones are applicable depending on the business and sector you work in.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy