Salesloft Customer Reviews 2026 | Sales Engagement Platforms

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Salesloft

Composite Score

8.1 /10

CX Score

8.2 /10

75 Reviews Write a Review

Claim Software

What is Salesloft?

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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3 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2026

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

8 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

Product Impact

2022

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

5% Negative

4% Neutral

91% Positive

Pros

Respectful
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

CRM Integration

E-Mail Campaign Management

Workflow Automation

E-Mail Integration

Dialer Integration

Call Management

Sales Analytics

Pipeline Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Omnichannel Campaign Management

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Also Featured in...

Conversation Intelligence

Score 7.7

View Salesloft in this category (opens in a new tab)

Salesloft Reviews

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Effective to use and easy ability to customize

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Curtis F.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Nice interface - more accessible than most

Likeliness to Recommend

7 /10

What differentiates Salesloft from other similar products?

The accessibility of its interface makes it easier to learn and do my job at speed

What is your favorite aspect of this product?

The ease of using the application in contract to some of its competitors

What do you dislike most about this product?

Maybe not as robust as some competitors

What recommendations would you give to someone considering this product?

Ensure that it has all the features you require before buying

Pros

Efficient Service
Reliable
Trustworthy
Respectful

Cons

Wastes Time

Steven B.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Salesloft is great for email and calls tracking

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

Keeping track of my weekly activity lets me see if I'm on track to reach my goals and quotas for booking new business appointments.

What is your favorite aspect of this product?

In order to manage the large number of emails involved in my outreach approach, it has been useful to create custom cadences and pre-set templates. I really appreciate being able to add snippets and send emails at predetermined times and days.

What do you dislike most about this product?

For me, the major drawback is the inability to connect with salesnav and LinkedIn. I can't keep tabs on my Linkedin discussions because that feature doesn't exist. Even if someone responds to me in salesnavigator or reads my message, salesloft won't let me know.

What recommendations would you give to someone considering this product?

The account and contact notes it provides are extremely helpful in planning future actions that will foster a positive working relationship with current clients as well as with new ones.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Salesloft Ratings

88 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Effective to use and easy ability to customize

Likeliness to Recommend

Pros

Curtis F.

Nice interface - more accessible than most

Likeliness to Recommend

Pros

Cons

Steven B.

Salesloft is great for email and calls tracking

Likeliness to Recommend

Pros

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Feature Ratings

CRM Integration

E-Mail Campaign Management

Workflow Automation

E-Mail Integration

Dialer Integration

Call Management

Sales Analytics

Pipeline Management

Next-Best-Action Recommendations

Internal Sales Collaboration

Omnichannel Campaign Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training