Salesloft Customer Reviews 2025 | Sales Engagement Platforms

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Salesloft

Composite Score

8.5 /10

CX Score

8.6 /10

72 Reviews Write a Review

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What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

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Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

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2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

8 Top Rated Features

2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

Product Impact

2022

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

5% Negative

3% Neutral

92% Positive

Pros

Respectful
Fair
Enables Productivity
Reliable

Feature Ratings

Average 85

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Dialer Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

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Conversation Intelligence

Score 8.6

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Salesloft Reviews

Nicole H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

SalesLoft is the best Sales Platform

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Ease of use, fulling baked, endless features, nice staff

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The app years ago has come a long way

What recommendations would you give to someone considering this product?

It does everything you need to

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Matthew C.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Salesloft In some ways, it simplifies my work

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

It simplifies several procedures at work. Modern sales teams can't function without SalesLoft because it helps them streamline their operations, boost productivity, and increase revenue.

What is your favorite aspect of this product?

SalesLoft is the go-to platform for sales interaction thanks to its user-friendly design, effective cadence management, streamlined integration, customizable features, and extensive analytics.

What do you dislike most about this product?

A robust sales interaction platform, SalesLoft offers a lot of value to its users. However, the product may be better in several respects.

What recommendations would you give to someone considering this product?

I would suggest SalesLoft to any business that wants to improve their sales procedures and client interaction rates.

Pros

Reliable
Efficient Service
Saves Time
Transparent

Renato J.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Best platform on the market!

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

We employ Salesloft, a platform that provides us with a contemporary work environment where revenue comes from a single, comprehensive source. It greatly benefits our sales team due to the array of tools they utilize, including reaching out to potential clients and existing customers, monitoring the team's phone calls and emails, and assessing the effectiveness of their endeavors.

What is your favorite aspect of this product?

The interface of the platform is user-friendly, well-designed, and fairly easy to navigate. It provides efficient and useful email automation capabilities. Additionally, it enables the sharing of templates across various teams, promoting collaboration and consistency. The standardized call layouts eliminate any uncertainty regarding call details, ensuring that everyone has a clear understanding and remains aligned.

What do you dislike most about this product?

I strongly desire a solution that would allow me to answer incoming calls directly through the provided number within Salesloft. Currently, it only forwards calls to your phone, but this lacks the convenience of knowing the caller's identity, which would be incredibly useful.

What recommendations would you give to someone considering this product?

This tool is highly effective in significantly boosting the speed and productivity of your sales team, while also offering valuable analytics to ensure that your outreach efforts are on the right track.

Pros

Continually Improving Product
Friendly Negotiation
Reliable
Enables Productivity

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Salesloft Ratings

88 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Nicole H.

SalesLoft is the best Sales Platform

Likeliness to Recommend

Pros

Matthew C.

Salesloft In some ways, it simplifies my work

Likeliness to Recommend

Pros

Renato J.

Best platform on the market!

Likeliness to Recommend

Pros

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Feature Ratings

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Dialer Integration

Workflow Automation

Call Management

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization