In Partnership With SelectHub
What is Salesforce Email Studio?
Email drives online commerce. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing strategies to sophisticated campaigns using Predictive Intelligence. Drag-and-drop content tools make it easy for any team member to create emails. With dynamic content blocks for personalization, integrated and automated predictive decisions, and predefined event triggers, you can automatically send relevant messages at any time during the customer lifecycle.
Company Details
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In Partnership With SelectHub
Salesforce Email Studio Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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86 Likeliness to Recommend
4
Since last award
89 Plan to Renew
8
Since last award
82 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Email Studio?
Pros
- Fair
- Reliable
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Intelligence & Conversion Rates
Dynamic Content
Auto-Responders
Email Delivery
Campaign Management
Contact Database
Text Messaging
Surveys and Polling
Basic Reporting and Analytics
A/B Testing
Mobile Optimized
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Salesforce Email Studio Reviews
Karan R.
- Role: Consultant
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
"Fantastic product!"
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
Ease of use
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
hasan H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2022
perfect marketing tool but a bit costly
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
It is quite easy to understand than most of the other tools like it
What is your favorite aspect of this product?
I like its interface it's very user friendly, and it works like a normal social media platform so it will be very useful and helpful
What do you dislike most about this product?
I guess Mobile optimization is not that good
What recommendations would you give to someone considering this product?
it is one of the best tools available in the market so if you have a good budget go for it.
Pros
- Effective Service
- Fair
- Acts with Integrity
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Brendan A.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2022
An excellent tool for making and tracking emails.
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
Salesforce email studio may be a powerful email marketing tool. What I prefer the foremost is that it permits you to alter the sending of mass emails, for that focus on the audience to which an advertising campaign is directed.
What is your favorite aspect of this product?
While making the e-mail, we can see the constant email in HTML format that is made through content blocks, which makes it straightforward to edit once we are extending any email-related campaigns. Moreover, we can live to check the email created on the same platform. Our sales team primarily use it for email promoting purpose. We’ve got noticed that we have been able to increase our click-through rates and that we can see they’re having higher engagement with our campaigns.
What do you dislike most about this product?
When we at first tried to line up Salesforce email studio, we realized how complicated it’s to set up and use. We currently have a passionate team member who maintains this product. I want I will compare its complexness to alternative similar products however this is the primary email promoting product we are using.
What recommendations would you give to someone considering this product?
Salesforce Email Studio is the best email marketing tool. And therefore the ability to tap into the other product Salesforce provides, makes it the most effective comprehensive marketing and CRM tool out there. I’m a big fan!
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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