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Rippling Logo Award Winner Product Badge
Rippling

Rippling

Composite Score
9.0 /10
CX Score
9.1 /10
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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

1% Negative
7% Neutral
92% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Reliable

Feature Ratings

Average 85

Employee Record

88

Position Management

88

Benefits Administration

87

Payroll Administration

86

Workforce Planning

86

Scheduling

86

Leave Management

85

Time and Attendance

84

Talent Management

84

Talent Acquisition

84

Interactive Organizational Chart

84

Vendor Capability Ratings

Average 85

Breadth of Features

89

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

87

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

83

Availability and Quality of Training

83

Vendor Support

82

Rippling Reviews

Vito A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Extremely easy for the whole team to use!

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The ease of use! I can get everything I need without having to go through unnecessarily dense steps. Everything is at your fingertips.

What is your favorite aspect of this product?

Again, I'd say ease of use. I can find whatever info I'm looking for extremely easily and I love that not only for myself, but for my entire team.

What do you dislike most about this product?

The TFA feels clunky at times. This process could definitely use a second glance.

What recommendations would you give to someone considering this product?

In my experience, this works great for small/medium teams. It's simple, easy to immediately understand, and a breeze to run through the basics with your team.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Kateryna C.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great functionality and support!

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

It's hard for me to compare since it's the only software of this kind I've used daily, but what I really like about Rippling is its helpful support team and constant improvement. For example, today we just decided to purchase their new LMS product which looks by far the best on the market and is easily integrated in the onboarding process.

What is your favorite aspect of this product?

The ability to have most of our employees' data I need in quick access.

What do you dislike most about this product?

Recently, we've experienced a couple of issues with updating and saving our employees' data, which was really stressful for us and took a while to solve. However, their Product team was really helpful and willing to solve it as quickly as possible, so now we're good :)

What recommendations would you give to someone considering this product?

Make sure it meets most of your HR and Operations needs.

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Fair

Laurie Julie B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

I love all of its features.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

In these moments I can say that it really does a good job, it is reliable and safe. Managing schedules has never been as simple as it is now with this indispensable tool for our organization, employees now have a secure system for creating and managing schedules, they are attentive to changes at all times.

What is your favorite aspect of this product?

Its implementation process was very simple, although being new we did not know very well how it should work, but with the help of its technical support that was always there when you need it, timely with its answers and solving our problems with great ease.

What do you dislike most about this product?

I honestly don't find anything negative to mention about this platform, it keeps us very organized at all times, it's wonderful.

What recommendations would you give to someone considering this product?

It takes very little time to create users, for a work environment that requires a lot of organization for your meetings or even shift changes, it is all you could need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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