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Rippling

Rippling IT

Composite Score

8.7 /10

CX Score

8.7 /10

26 Reviews Write a Review

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What is Rippling IT?

Rippling IT is powered by native user and device data, unlocking total visibility and control over Identity, Devices, and Inventory across the user lifecycle.

Company Details

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Rippling IT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling IT?

0% Negative

4% Neutral

96% Positive

Pros

Enables Productivity
Effective Service
Respectful
Helps Innovate

Feature Ratings

Average 87

Activity Monitoring Alerts

Password Management

Reporting

Advanced Provisioning

Web Cloud Single Sign on (SSO)

Provisioning Deprovisioning

Identity Governance

Multi-Factor Authentication (MFA)

Access Request Management

Privileged Access Management

Mobility Support

Vendor Capability Ratings

Average 84

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training

Rippling IT Reviews

Elisha K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

All-in-One Identity and Access Platform

Likeliness to Recommend

8 /10

What differentiates Rippling IT from other similar products?

Its power to take full control of all IT and management-related tasks makes it different I believe. Its integration with a large number of applications is also worth mentioning. Moreover, it has enhanced the user experience by providing single sign-on and role-based access controls.

What is your favorite aspect of this product?

In this ever-evolving era, I started using Rippling IT to regulate most of my IT-related tasks, and it turned out to be my best decision. Rippling IT has not only reduced manual working hours but also provides zero-trust control security and integrates with a number of third-party applications. I love using this platform.

What do you dislike most about this product?

It is a whole lot of a platform, so bit difficult to get a handle on it in the beginning, but it works fine.

What recommendations would you give to someone considering this product?

Spend time learning its features, as there are a lot, and then take full advantage of this platform to regulate IT tasks with improved security and simplified compliance.

Pros

Effective Service
Caring
Altruistic
Generous Negotitation

Omkar W.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Streamlined HR and IT management, still evolving

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

Rippling IT stands out by unifying HR, IT, and device management into one platform, with powerful automation, cross-OS support, and seamless onboarding/offboarding.

What is your favorite aspect of this product?

My favorite aspect is how it automates onboarding and offboarding by handling app access, devices, and permissions in one place.

What do you dislike most about this product?

Sometimes the platform feels overwhelming at first, and certain features take time to learn and navigate

What recommendations would you give to someone considering this product?

Take time to explore the automation and integration features early, as they unlock the most value and simplify IT management long term.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cons

Commodity Features

Pedro M.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

A all-in-one software that unites HR and IT

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

The integration of SSO, Device Management, user provisioning/deprovisioning, and HR/payroll functionalities into a single platform sets Rippling IT apart. This streamlined approach simplifies IT administration and HR processes, reducing complexity and improving efficiency.

What is your favorite aspect of this product?

The user-friendly interface stands out as exceptionally intuitive and remarkably easy to navigate, consistently delivering a clean, efficient, and positive experience for all users, regardless of their technical proficiency.

What do you dislike most about this product?

The current MFA authenticator options are limited to Google Auth, which is a significant drawback. Furthermore, the absence of Linux management support restricts its usability across diverse IT environments. Finally, the user interface appears noticeably outdated, detracting from the overall user experience and professional appearance.

What recommendations would you give to someone considering this product?

A fantastic tool for new organizations, handling everything from user provisioning during onboarding to offboarding and deprovisioning, with the ability to integrate multiple tools, including custom applications via SCIM.

Pros

Continually Improving Product
Reliable
Saves Time
Respectful

Rippling IT

What is Rippling IT?

Company Details

Need Assistance?

Rippling IT Ratings

94 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Rippling IT?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Password Management Software provides credential management and retrieval functionality.

Reporting Software provides reporting functionality

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Access Request Management Software allows IT to track and manage user access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Rippling IT Reviews

Elisha K.

All-in-One Identity and Access Platform

Likeliness to Recommend

Pros

Omkar W.

Streamlined HR and IT management, still evolving

Likeliness to Recommend

Pros

Cons

Pedro M.

A all-in-one software that unites HR and IT

Likeliness to Recommend

Pros

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Feature Ratings

Activity Monitoring Alerts

Password Management

Reporting

Advanced Provisioning

Web Cloud Single Sign on (SSO)

Provisioning Deprovisioning

Identity Governance

Multi-Factor Authentication (MFA)

Access Request Management

Privileged Access Management

Mobility Support

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training