Rippling IT Logo
Rippling IT Logo
Rippling

Rippling IT

Composite Score
8.2 /10
CX Score
8.2 /10
Category
Rippling IT
8.2 /10

What is Rippling IT?

Rippling IT is powered by native user and device data, unlocking total visibility and control over Identity, Devices, and Inventory across the user lifecycle.

Company Details


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Rippling IT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling IT?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Reporting

90

Password Management

90

Identity Governance

89

Activity Monitoring Alerts

88

Provisioning Deprovisioning

87

Multi-Factor Authentication (MFA)

87

Web Cloud Single Sign on (SSO)

87

Access Request Management

87

Advanced Provisioning

85

Privileged Access Management

82

Mobility Support

81

Vendor Capability Ratings

Average 84

Ease of Data Integration

93

Ease of Implementation

92

Ease of IT Administration

88

Quality of Features

87

Breadth of Features

87

Usability and Intuitiveness

85

Vendor Support

84

Business Value Created

82

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Availability and Quality of Training

79

Rippling IT Reviews

Andrea O.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Rippling is a great tool providing unique features

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

Rippling is awesome due to the r-pass functionality as well as the easy to use time management system.

What is your favorite aspect of this product?

I absolutely love r-pass.

What do you dislike most about this product?

I dislike the fact that it occasionally logs me out but I understand why.

What recommendations would you give to someone considering this product?

I would recommend rippling as it’s accessible and able to be used on mobile and desktop

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michelle A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

A great resource and super easy to use!

Likeliness to Recommend

10 /10

What differentiates Rippling IT from other similar products?

It's so much easier to use.

What is your favorite aspect of this product?

The organizational structure feature is my favorite.

What do you dislike most about this product?

Nothing at all!

What recommendations would you give to someone considering this product?

Consider the ease of use and price - it is worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Micah K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Nice UX and Great Potential

Likeliness to Recommend

7 /10

What differentiates Rippling IT from other similar products?

With Rippling IT, you have an MDM solution that is tied directly with your HRIS and IdP, all under the same umbrella as opposed to piecing together different systems. That can be a powerful differentiator if the features cover all of your bases. Having Rippling IT can free up a great deal of bandwidth for your IT team, allowing them to automate many IT Ops tasks and focus on pushing other meaningful efforts forward.

What is your favorite aspect of this product?

I appreciating being able to seamlessly integrate my HRIS and IdP features into the IT lifecycle, as this normally requires bespoke integrations that can become tedious to maintain which just adds a layer of work. With IT/MDM being an add-on that can integrate out-of-the-box, that makes it quicker to get up and running for our needs.

What do you dislike most about this product?

The trade-off that often comes with having all of these various products under one company is that they may not have as many of the deeper features. For a specific example, we need our users to be able to self-elevate local admin permissions, and have IT be able to customize the configuration for this. Unfortunately, the current capabilities of this feature in Rippling IT is limited to a small set of options that aren't quite where other systems are.

What recommendations would you give to someone considering this product?

Triple check that Ripping IT offers as much parity to your current MDM needs and/or solution, and ask about their feature roadmap to see if it aligns with your future IT goals. If it suits what you need now, great! Just make sure that their future roadmap is moving in a similar direction.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time