RingCentral APIs Logo
RingCentral APIs Logo
RingCentral, Inc

RingCentral APIs

7.4 / 10
Category
RingCentral APIs
7.4 / 10

What is RingCentral APIs?

RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.

Company Details


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RingCentral APIs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral APIs.

83 Likeliness to Recommend

2
Since last award

81 Plan to Renew

8
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral APIs?

0% Negative
11% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

AI Engine for CPaaS

91

MMS API

91

Cloud Integration

90

WebRTC-based Calling

87

Communication APIs

85

Online Cloud Platform

84

Code Libraries

82

Integration APIs

78

Software Development Kit

77

Drag and Drop User Interface

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

100

Ease of Customization

100

Ease of IT Administration

100

Breadth of Features

89

Vendor Support

89

Ease of Implementation

88

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Ease of Data Integration

82

Quality of Features

72

Business Value Created

45

RingCentral APIs Reviews

Kelsey T.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

I prefer Dialpad

Likeliness to Recommend

7 / 10

What differentiates RingCentral APIs from other similar products?

I dont like the Design as much

What is your favorite aspect of this product?

I liked the ability to integrate our notes with it

What do you dislike most about this product?

I dont like the design as much. Orange is a bit of a headsore

What recommendations would you give to someone considering this product?

I prefer dial pad but I think this is a close second

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate

Manuel H.

  • Role: C-Level
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Good product and easy to use.

Likeliness to Recommend

8 / 10

What differentiates RingCentral APIs from other similar products?

It is easy to implement and covers our main needs.

What is your favorite aspect of this product?

It was offered by our service provider, covers our need and not require a lot of IT administration.

What do you dislike most about this product?

Not sure it evolution in the future and our communication roadmap integrated with the office productos.

What recommendations would you give to someone considering this product?

IT should be already integrated in your comunication or IT service providers.

Pros

  • Reliable
  • Caring
  • Respectful
  • Continually Improving Product

Priyanshi P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

effective collaboration for team work

Likeliness to Recommend

10 / 10

What differentiates RingCentral APIs from other similar products?

security and open source nature of it.

What is your favorite aspect of this product?

Improved value proposition.

What do you dislike most about this product?

10 queries per second per IP address, by default it is set to 100 request per 100 second.

What recommendations would you give to someone considering this product?

user friendly nature

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy