What is Revel Systems POS?
Revel’s point of sale and business management platform provides a native cloud technology solution that helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. Revel has been deployed at tens of thousands of customer locations, and is designed for the needs of growing chains. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Revel Systems POS?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Mobile
Sales Transactions
Cash Register Point of Purchase Devices
Employee Management
Online Integrations Web Store
Analytics and Reporting
Inventory Control
Loyalty Program
Customer Account Management
PCI and EMV Compatible
Pricing Promotions
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Availability and Quality of Training
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Revel Systems POS Reviews
ankit p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Easy to use and cheap
Likeliness to Recommend
What differentiates Revel Systems POS from other similar products?
It is very easy to learn and has a no learning curve. Thanks to its intuitive controls, usually little training is required to use it.
What is your favorite aspect of this product?
It is easy to set up and has a really smooth user interface. It also has mobile support which makes it easier to control this system. One doesn't have to fidget with buttons continuously to use it and instead can control it with mobile from far away.
What do you dislike most about this product?
It has very limited functions and shows very limited data.It looks like they have cut down many features just to make platform easy to use. Also, its customer support is frustrating and usually doesn't solve problem.
What recommendations would you give to someone considering this product?
If you don't want care about business analytics and only want easy to use software, I would recommend this. However,if you are more geared towards research, there are better options available.
Pros
- Transparent
- Security Protects
- Enables Productivity
- Includes Product Enhancements
Cons
- Less Effective Service
- Less Friendly Negotiation
- Leverages Incumbent Status