Revel Systems POS Logo Award Winner Product Badge
Revel Systems POS Logo Award Winner Product Badge
Revel Systems

Revel Systems POS

7.8 / 10
Category
Revel Systems POS
7.8 / 10

What is Revel Systems POS?

Revel’s point of sale and business management platform provides a native cloud technology solution that helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. Revel has been deployed at tens of thousands of customer locations, and is designed for the needs of growing chains. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency.

Company Details


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Awards & Recognition

Revel Systems POS won the following awards in the Restaurant POS category

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Revel Systems POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revel Systems POS.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revel Systems POS?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Off Line Operations

97

Table Reservations Management

90

Payment Processing

88

Advanced Reporting Analytics

88

Multiple Venue Property Concept Support

87

Kitchen Course Management

87

Mobile Capabilities

86

Inventory Recipe Management

86

Check Settlement Types

85

Loyalty Promotions Management

84

Integrations

83

Vendor Capability Ratings

Average 83

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Availability and Quality of Training

95

Ease of Implementation

90

Vendor Support

88

Business Value Created

74

Revel Systems POS Reviews

Steven N.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Both easy to use and support.

Likeliness to Recommend

8 / 10

What differentiates Revel Systems POS from other similar products?

I had no experience with REVEL POS devices when I was first tasked with troubleshooting wireless network connectivity on a cruise ship. The interface was intuitive and allowed me to accomplish high level tasks with relative ease…though I had no prior experience with the devices.

What is your favorite aspect of this product?

It was both user friendly and friendly for advanced technical support professionals as well.

What do you dislike most about this product?

I only dislike the fact that I have not had the opportunity to spend more time with it.

What recommendations would you give to someone considering this product?

Take it for a test drive! The fact that it worked reliably on a cruise ship speaks volumes.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Jan v.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

POS system that delivers

Likeliness to Recommend

9 / 10

What differentiates Revel Systems POS from other similar products?

Adaptability and service support levels

What is your favorite aspect of this product?

Value for money

What do you dislike most about this product?

Being pushed into using their payment provider

What recommendations would you give to someone considering this product?

Reasonable investment levels; strong support system; intuitive usage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bert B.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Absolutely seamless Cloud Based perfection

Likeliness to Recommend

8 / 10

What differentiates Revel Systems POS from other similar products?

Honestly it is one of the smoothest cloud based systems I have ever used and I have used several. It allows for a seamless interface and interacts with users on an almost intuitive level

What is your favorite aspect of this product?

The fact that is is cloud based and rarely has hiccups is phenomenal

What do you dislike most about this product?

There are a few features that I would like to see added

What recommendations would you give to someone considering this product?

Definitely take a look at this as it’s reports features and cloud based solutions are top of the line

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

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