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Revel Systems

Revel Systems POS

8.6 / 10

Category

What is Revel Systems POS?

Revel’s point of sale and business management platform provides a native cloud technology solution that helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. Revel has been deployed at tens of thousands of customer locations, and is designed for the needs of growing chains. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency.

Company Details


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Awards & Recognition

Revel Systems POS won the following awards in the Retail POS category

Revel Systems POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revel Systems POS.

80 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revel Systems POS?

0% Negative
10% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 92

Employee Management

94

Cash Register Point of Purchase Devices

94

Analytics and Reporting

93

Loyalty Program

91

Employee Mobile

91

Sales Transactions

91

Pricing Promotions

90

Online Integrations Web Store

89

Inventory Control

89

PCI and EMV Compatible

87

Customer Account Management

85

Vendor Capability Ratings

Average 84

Ease of Customization

89

Ease of IT Administration

89

Ease of Data Integration

89

Business Value Created

86

Ease of Implementation

86

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

78

Vendor Support

78

Revel Systems POS Reviews

Yazunari T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

The best one which i like is Go Sure App for Stoc

Likeliness to Recommend

100

What differentiates Revel Systems POS from other similar products?

Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid.

What is your favorite aspect of this product?

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) revel had the most features for the lowest price.I also love that as my business grows, revel has so many other products that I could add to my revel dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to revel .

What do you dislike most about this product?

The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.

What recommendations would you give to someone considering this product?

Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with revel .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

existing domain and start their malicious practice

Likeliness to Recommend

89

What differentiates Revel Systems POS from other similar products?

And let's talk about price, first year free without a contract? Definitely worth a try! Thanks to this platform we went from that old school cash only to a new cutting edge system and it is really making a difference for us. With access to everything they need to transact seamlessly, the comprehensive tool enables businesses to move faster, think smarter, and make better business decisions through the power of payments. In some cases, scammers have been found to buy existing domain names and start their malicious practice here.

What is your favorite aspect of this product?

When looking for a new and easier to use point of sale, I came across this platform. I watched a video with the CEO explaining the POS and I said "Call us and if someone (a real person) doesn't answer your call then you don't get our service." This is how you do business! The customer service for this is top-notch. Any question and at any time of the day, they are ALWAYS there to help me. They are very friendly and professional. I signed up for your CRM program.

What do you dislike most about this product?

We have had no problems with this system! It has been easy to use, cost effective and the problems we have had have been on our side

What recommendations would you give to someone considering this product?

I recommend it because this app listens to customer feedback and is always improving its system. I will never use any other POS system! I love having gift cards that I can load and check the balance. With the CRM I can see my main clients. If you process a lower volume of monthly sales, the amount you save may not be enough to offset the subscription fee. It is a good option for medium to large businesses that are processing a decent amount of monthly sales. Customers do not require a monthly fee. Instead, it only charges businesses a processing fee, starting at 0.3% plus eight cents on top of interchange fees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hideo A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Known drives ambition for restaurants and retailer

Likeliness to Recommend

89

What differentiates Revel Systems POS from other similar products?

One of revel's greatest strengths is its wide variety of integrations, allowing users to personalize their experience. You can integrate accounting and payroll software, such as Gusto, or even industry-specific applications, such as Bark Membership POS. Revel also offers multiple mobile applications. With the Revel Systems app, you can receive payments from anywhere, and with the Revel Systems app, your customers can place orders or participate in your loyalty program. Both can be downloaded from the Google Play and Apple app stores.is best known driving restaurant and retail ambition and remains a smart choice for online retailers and busine

What is your favorite aspect of this product?

Small and growing businesses Customers who want intuitive software Users who want to personalize their experience with integrations Restaurant owners

What do you dislike most about this product?

Companies that want to use other POS systems Companies looking for the best offer Large companies that could benefit from higher trade prices

What recommendations would you give to someone considering this product?

Thanks in part to its large ecosystem of apps, it allows for serious customization with its integrations. Its features go beyond basic credit card processing as well, especially if you opt for a registry or restaurant plan. Your plan of record, for example, can manage inventory, create a customer loyalty program, and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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