REVE Chat Customer Reviews 2024

REVE Chat

8.0 /10

What is REVE Chat?

Stay on top to provide live chat support and instant assistance to your website visitors and customers anytime using REVE Chat.

Company Details

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REVE Chat Ratings

Real user data aggregated to summarize the product performance and customer experience.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love REVE Chat?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 85

Wayfinding

Natural Language Processing

Translation

Personalized Service

Integration With CRM

Application Programming Interface

Multi-channel

Leads Generation

Knowledgebase

Workflow Processing

Voice or Text Input

Vendor Capability Ratings

Average 89

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

REVE Chat Reviews

Mwambi F.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Functional Chat Platform for Businesses

Likeliness to Recommend

9 /10

What differentiates REVE Chat from other similar products?

REVE Chat is credible in establishing business intelligence.

What is your favorite aspect of this product?

REVE Chat has the calling option, which increases the chat details.

What do you dislike most about this product?

REVE Chat is optimal in allowing business communications.

What recommendations would you give to someone considering this product?

REVE Chat has the right coordination stream and this manages all the growth in the firm.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Edith M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A Great Chatbot For Business

Likeliness to Recommend

9 /10

What differentiates REVE Chat from other similar products?

When it comes to buying a chatbot, REVE Chat offers best features yet comes at a great choice making it a great deal for business. It's customizable too.

What is your favorite aspect of this product?

Using and deploying REVE Chat is easy The software is a great chatbot considering the many features it offers It makes customer interactions easy

What do you dislike most about this product?

No dislikes as REVE Chat has performed well.

What recommendations would you give to someone considering this product?

I recommend REVE Chat for its many features and the ability to make business customer interactions easy

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

shailendra Kumar S.

Role: Consultant
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2023

Review of revechatbot

Likeliness to Recommend

10 /10

What differentiates REVE Chat from other similar products?

It's responce time is so quick

What is your favorite aspect of this product?

Responce time

What do you dislike most about this product?

Not find anything

What recommendations would you give to someone considering this product?

Go for this sofware

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

REVE Chat

What is REVE Chat?

Company Details

Need Assistance?

REVE Chat Ratings

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love REVE Chat?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Wayfinding Allows the chatbot to act as a site’s search engine, in addition to a text-based search field, and have access to a service desk’s service catalog.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Translation Supports automatic translate to multiple languages.

Personalized Service In conjunction with CRM integration, or through the use of browser cookies, the chatbot can be configured to deliver a more personalized service to the client.

Integration With CRM The chatbot’s integration with the organization’s CRM would allow for customer information to be queried, once the customer’s identity has been verified.

Application Programming Interface For more customized needs, the chatbot may have an API which would allow an in-house developer to access features of the chatbox.

Multi-channel Supports live chat, mobile app, powerbot and messenger

Leads Generation The chatbot can take its interaction as input as a possible new sales lead, for follow-up by an organization’s business development office.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Workflow Processing By leveraging the chatbot’s AI capabilities, the intelligent routing of data across an organization, based on pre-defined parameters of a workflow.

Voice or Text Input Chatbot interaction through audible (voice) or text (keyboard) input.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

REVE Chat Reviews

Mwambi F.

Functional Chat Platform for Businesses

Likeliness to Recommend

Pros

Edith M.

A Great Chatbot For Business

Likeliness to Recommend

Pros

shailendra Kumar S.

Review of revechatbot

Likeliness to Recommend

Pros

Feature Ratings

Wayfinding

Natural Language Processing

Translation

Personalized Service

Integration With CRM

Application Programming Interface

Multi-channel

Leads Generation

Knowledgebase

Workflow Processing

Voice or Text Input

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training