What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
1
Since last award
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Cost Revenue Tracking
Dashboards, Analytics and Reporting
Expense Management
Cash Flow Management
Accounts Receivable Invoicing
Reconciliation
Accounts Payable Purchase Orders
General Ledger Chart of Accounts
Budgeting Forecasting
Project Accounting
Integration APIs
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Business Value Created
Availability and Quality of Training
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Quickbooks Online Reviews
Tony Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
Every accountant's need
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
They are easy to use and have a vast network of trainers around the world
What is your favorite aspect of this product?
its simple and easy to use according to your needs
What do you dislike most about this product?
license cost is a bit high
What recommendations would you give to someone considering this product?
Its a useful solution that can add value to you company
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Lynne E.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2020
A personal assistant
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Very user friendly and easy to navigate
What is your favorite aspect of this product?
Easy to navigate and it suits my business
What do you dislike most about this product?
Nothing that I dislike
What recommendations would you give to someone considering this product?
Speak to someone who has it to find out the pros and cons
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Miranda H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
QuickBooks Online is a great Invoicing tool
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Ease of creating and sending custom quotes and invoices via emails.
What is your favorite aspect of this product?
Cloud accounting- I like that I can access anything from any browser. Inventory control abd AP automation.
What do you dislike most about this product?
It's hard to track expenses during initial setup.
What recommendations would you give to someone considering this product?
Read documentation available on the vendor website to gain knowhow on customization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing