What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Get AssistanceQualified Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-channel
Learning and Adaptability
Voice or Text Input
Knowledgebase
Wayfinding
Natural Language Processing
Personalized Service
Translation
Leads Generation
Scheduled Availability
Application Programming Interface
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Customization
Ease of Implementation
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Qualified Reviews
Nadja K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
"Best in class website chat tool."
Likeliness to Recommend
What differentiates Qualified from other similar products?
It is a fantastic tool, it is simple to use, and it gives a great deal of functionality that is useful. This sets it apart from other applications.
What is your favorite aspect of this product?
Qualified is really straightforward and helpful for businesses. Having Trey as our representative means we can always count on him to assist us out. This system streamlines the process of generating leads and keeping in touch with site visitors. It would be good if we could also initiate contact. I also enjoy that individual profiles may be seen in depth. Knowing people's names, titles, companies, email addresses, employee counts, locations, etc. is important for making small talk and scheduling meetings. The software may be customized in many ways to meet the needs of every business.
What do you dislike most about this product?
It might be difficult to figure out how to route your chats on your own, so it's helpful to have a qualified representative do the setup for you. There isn't much I would call a major pet peeve in life.
What recommendations would you give to someone considering this product?
This tool comes highly recommended by me due to the fact that it offers a user-friendly interface that makes it possible to develop individualized user experiences for each and every audience that navigates to your website.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Mykhailo G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Have a more successful prospecting with Qualifie
Likeliness to Recommend
What differentiates Qualified from other similar products?
By allowing such easy engagement with visitors, Qualified has been a handy resource for communication, support, and sales through our website. It has also been essential for gathering a wealth of customers, valuable data, and contact information to update our CRM. Its simplicity and intuitiveness have accelerated the adoption of the software and allowed us to realize its benefits more quickly.
What is your favorite aspect of this product?
Few tools compare to those rated for successful prospecting; it has an excellent user interface that exudes intuitiveness and is simple to use. In addition, it has features that promote smoother and more prioritized interaction with users who visit our website, provide better navigation, and help us determine which products and services we offer best fit their needs. It performs well, and evaluating candidates allows us to conduct a better prospecting process. I appreciate how well it integrates with other products; for now, it complements our CRM and simplifies things.
What do you dislike most about this product?
The only thing I don't like is that there are no options to customize templates. It is vital in terms of usability and design, and there are no issues.
What recommendations would you give to someone considering this product?
In terms of features for prospecting and interacting with customers and prospects, it is aesthetically pleasing, simple to use, and very practical; it also has an invaluable ability to link to external products. We bought it to help prospect and attract more potential users who can become our company's customers, and I recommend it. It has been successful.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity