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Progress Software

Progress ShareFile

Composite Score

9.0 /10

CX Score

9.2 /10

92 Reviews Write a Review

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What is Progress ShareFile?

Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform.

Company Details

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Awards & Recognition

Progress ShareFile won the following awards in the Content Collaboration category

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Service Experience

Latest Award, 2026

7 Top Rated Capabilities

9 Top Rated Features

2025

4 Top Rated Capabilities

4 Top Rated Features

2024

10 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

Progress ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress ShareFile?

4% Negative

6% Neutral

90% Positive

Pros

Efficient Service
Inspires Innovation
Respectful
Client Friendly Policies

Feature Ratings

Average 86

Electronic Signatures

AI-Assisted Content Services

Data Loss Prevention

Team Collaboration

File Upload & Access

File Synchronization

Task Management and Workflow

Access Control and Rights Management

Enterprise Grade Security Controls

Integration and APIs

Audit Trail

Vendor Capability Ratings

Average 86

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Also Featured in...

Managed File Transfer - Enterprise

Score 8.8

View Progress ShareFile in this category (opens in a new tab)

Managed File Transfer

Score 8.8

View Progress ShareFile in this category (opens in a new tab)

Progress ShareFile Videos

Progress ShareFile Reviews

Heather N.

Role: C-Level
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

More secure platform than competitors

Likeliness to Recommend

9 /10

What differentiates Progress ShareFile from other similar products?

Security features, especially when working in multiple countries and industries.

What is your favorite aspect of this product?

Easy to integrate within current operating system seamlessly.

What do you dislike most about this product?

Ease of use with other team members while staying secure.

What recommendations would you give to someone considering this product?

Give it a try - it's been a big help for our fully distributed team.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Andru B.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use and very user friendly

Likeliness to Recommend

9 /10

What differentiates Progress ShareFile from other similar products?

I would say what mainly differentiates share file from other products on the market is the simplistic ease of access for both the user and I.T. during the initial setup process. In addition, the program is very user friendly and very dummy proof to the point where anyone can use the software and understand it.

What is your favorite aspect of this product?

I would say my favorite aspect of the product is the simplistic user interface that offers a variety of options without forcing the user to use set options if they don't want to.

What do you dislike most about this product?

I cannot think of anything that I do not like with this product. I've only ever had one issue when I was initially setting up the software, and the tech support team got it fixed in a matter of minutes

What recommendations would you give to someone considering this product?

If you are looking for a simple but user friendly software with optional increased features that allow for upgraded connectivity between the software and the systems used by your company, this is the product for you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Divya P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates Progress ShareFile from other similar products?

ShareFile differentiates itself with a strong focus on security, comprehensive compliance certifications, a user-friendly drag-and-drop interface, and robust integration capabilities with a wide array of third-party applications.

What is your favorite aspect of this product?

My favorite aspect of ShareFile would be its robust security and compliance features. These provide peace of mind by ensuring that sensitive data is protected with industry-leading encryption, access controls, and compliance with regulations such as HIPAA, GDPR, and others. This commitment to security, combined with ShareFile's user-friendly interface, makes it a standout choice for businesses that prioritize the protection of their data while requiring a seamless and efficient collaboration experience.

What do you dislike most about this product?

One potential downside of ShareFile, based on general user feedback, might be its pricing structure, which can be on the higher side for small businesses or individual users. While it offers a comprehensive set of features and robust security measures, the cost factor could be a significant consideration for those with limited budgets or who may not need all the advanced functionalities provided. This aspect could lead some potential users to explore more cost-effective alternatives that still meet their basic needs for file sharing and collaboration.

What recommendations would you give to someone considering this product?

Before choosing ShareFile, evaluate if its advanced security features and compliance certifications match your business needs. Consider the cost-to-benefit ratio, especially if you're budget-conscious or a small business. Take advantage of the free trial to test its compatibility with your workflows.

Pros

Reliable
Enables Productivity
Client Friendly Policies
Fair

Progress ShareFile

What is Progress ShareFile?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Progress ShareFile Ratings

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Progress ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Electronic Signatures Form signatures can be captured, stored and reported on electronically

AI-Assisted Content Services Uses AI or machine learning for OCR, summarization, metadata extraction, automated tagging, classification, content recommendations or behavioral analytics

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

File Upload & Access Supports convenient file upload and access through web, desktop and mobile interfaces, including drag-and-drop, bulk upload and preview of common file formats

File Synchronization Synchronizes content between a central repository and supported devices, providing access to current file versions across locations

Task Management and Workflow Route content through reviews, approvals, assignments and other content-related processes using rules, triggers, notifications and status tracking

Access Control and Rights Management Controls access and permitted actions at the user, group, role, workspace, folder, file or sharing-link level

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Integration and APIs Integrates with productivity suites, identity providers, communication tools, content systems and business applications and provides APIs

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Managed File Transfer - Enterprise

Managed File Transfer

Progress ShareFile Videos

Progress ShareFile - Built For The Way You Work Now—And Where You're Headed Next!

Introducing ShareFile Enterprise | Security That Scales with Collaboration

ShareFile for Client Engagement, Without the Coordination Chaos

ShareFile Client Workflows: Tasks, Projects & Client Portal

Progress ShareFile Reviews

Heather N.

More secure platform than competitors

Likeliness to Recommend

Pros

Andru B.

Easy to use and very user friendly

Likeliness to Recommend

Pros

Divya P.

Good Product

Likeliness to Recommend

Pros

Most Popular Progress ShareFile Comparisons

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Zoho WorkDrive

Feature Ratings

Electronic Signatures

AI-Assisted Content Services

Data Loss Prevention

Team Collaboration

File Upload & Access

File Synchronization

Task Management and Workflow

Access Control and Rights Management

Enterprise Grade Security Controls

Integration and APIs

Audit Trail

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support