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Progress Software

Progress ShareFile

Composite Score

9.0 /10

CX Score

9.2 /10

92 Reviews Write a Review

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What is Progress ShareFile?

Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform.

Company Details

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Awards & Recognition

Progress ShareFile won the following awards in the Content Collaboration category

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Service Experience

Latest Award, 2026

7 Top Rated Capabilities

9 Top Rated Features

2025

4 Top Rated Capabilities

4 Top Rated Features

2024

10 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

Progress ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress ShareFile?

4% Negative

6% Neutral

90% Positive

Pros

Efficient Service
Inspires Innovation
Respectful
Client Friendly Policies

Feature Ratings

Average 86

Electronic Signatures

AI-Assisted Content Services

Data Loss Prevention

Team Collaboration

File Upload & Access

File Synchronization

Task Management and Workflow

Access Control and Rights Management

Enterprise Grade Security Controls

Integration and APIs

Audit Trail

Vendor Capability Ratings

Average 86

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Also Featured in...

Managed File Transfer - Enterprise

Score 8.8

View Progress ShareFile in this category (opens in a new tab)

Managed File Transfer

Score 8.8

View Progress ShareFile in this category (opens in a new tab)

Progress ShareFile Videos

Progress ShareFile Reviews

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Fantastic product, takes time to get used to it

Likeliness to Recommend

5 /10

Pros

Fair
Transparent
Continually Improving Product
Reliable

Progress ShareFile

What is Progress ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Progress ShareFile Ratings

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Progress ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Electronic Signatures Form signatures can be captured, stored and reported on electronically

AI-Assisted Content Services Uses AI or machine learning for OCR, summarization, metadata extraction, automated tagging, classification, content recommendations or behavioral analytics

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

File Upload & Access Supports convenient file upload and access through web, desktop and mobile interfaces, including drag-and-drop, bulk upload and preview of common file formats

File Synchronization Synchronizes content between a central repository and supported devices, providing access to current file versions across locations

Task Management and Workflow Route content through reviews, approvals, assignments and other content-related processes using rules, triggers, notifications and status tracking

Access Control and Rights Management Controls access and permitted actions at the user, group, role, workspace, folder, file or sharing-link level

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Integration and APIs Integrates with productivity suites, identity providers, communication tools, content systems and business applications and provides APIs

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Managed File Transfer - Enterprise

Managed File Transfer

Progress ShareFile Videos

Progress ShareFile - Built For The Way You Work Now—And Where You're Headed Next!

Introducing ShareFile Enterprise | Security That Scales with Collaboration

ShareFile for Client Engagement, Without the Coordination Chaos

ShareFile Client Workflows: Tasks, Projects & Client Portal

Progress ShareFile Reviews

Fantastic product, takes time to get used to it

Likeliness to Recommend

Pros

Most Popular Progress ShareFile Comparisons

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Feature Ratings

Electronic Signatures

AI-Assisted Content Services

Data Loss Prevention

Team Collaboration

File Upload & Access

File Synchronization

Task Management and Workflow

Access Control and Rights Management

Enterprise Grade Security Controls

Integration and APIs

Audit Trail

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Customization

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support