What is Productboard?
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Productboard?
Pros
- Caring
- Acts with Integrity
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Feature Management
Idea Management
Product Management
Visual Roadmap
User Needs Management
Release Planning
ALM Integration
Workflow Management
Strategic Vision
Backlog Management
Social Collaboration
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
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Productboard Reviews
Abby W.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Fantastic tool for aggregating & managing feedback
Likeliness to Recommend
What differentiates Productboard from other similar products?
While productboard is technically a feature & product management tool, and we do use it that way, the biggest boon for us has been the holistic tracking of customer feedback. It's super easy to set up a ton of integrations so that everyone in the organization can easily submit feedback they hear from anywhere - the industry, sales pitches, existing customers, support calls, etc. Then they all go into a central tracking tool and are prioritized, rated, and assigned to related features or functionalities. This has been amazing for us to keep a pulse on our customers' needs and easily be able to pull feedback and user lists of any given feature
What is your favorite aspect of this product?
Feedback management tools, integrations, and prioritization scores
What do you dislike most about this product?
The functionalities are so robust, but I wish there was a better/ easier way to integrate our feature mapping in with our actual work tracking tool in ClickUp. They're pretty divested from one another right now (which is good in some ways to keep the strategy and execution from getting too muddled), but I wish there was an easier way to automate linkages if you don't use Jira.
What recommendations would you give to someone considering this product?
Come for the feature tracking, stay for the robust prioritization features, feedback management, and customer interaction tools! I love productboard!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
