What is Podium Campaigns?
Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
93 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Podium Campaigns?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Marketing Management
Application Integration
Text Messaging
Surveys Feedback
Mobile Payments
Opt-in
Loyalty Promotions Management
Communication Archive
Scheduled Messaging
Marketing Analytics
Mobile Marketing Management
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Podium Campaigns Reviews
Cole R.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Feb 2022
Podium is great at review generation.
Likeliness to Recommend
What differentiates Podium Campaigns from other similar products?
Review generation
What is your favorite aspect of this product?
Platform for answering all reviews
What do you dislike most about this product?
Cost is not that great
What recommendations would you give to someone considering this product?
Find a good client rep
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Roushan K.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Hi, Atleast try once and believe me u'll become...
Likeliness to Recommend
What differentiates Podium Campaigns from other similar products?
Not know about this
What is your favorite aspect of this product?
To learn about product and service
What do you dislike most about this product?
Not knowing
What recommendations would you give to someone considering this product?
Must try one atleast.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lorraine L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Excellent tool for communicating with customers
Likeliness to Recommend
What differentiates Podium Campaigns from other similar products?
It is the best text messaging service I have used, the interface offers you exactly what you need and nothing you do not need, the ease of communication with our clients has been very convenient, it also helps us to connect with our clients through SMS , I use it to notify my clients about any news about my services or brand, I appreciate the integrations of the review platform, it is impressive to be able to respond to reviews directly on the Podium platform, it is great to be able to have an accessible application that helps me at my work.
What is your favorite aspect of this product?
I like that the review link guides the customer through the process of leaving a review without having to go to a different place, I also like how quick and easy it is to navigate Podium, I also like being able to answer simple questions for clients that do not require a phone call, there are so many platforms that we can receive reviews from and have customers try to communicate with us, your knowledge of how your customers will interact with the system is also true to our experience using the platform, it also allows us connect with our clients on a regular and professional basis.
What do you dislike most about this product?
I think there are some aspects that could improve a little more, it would also be useful to see from which inbox the notifications come to know how urgent the message is, or how long we have to wait to get back to our clients.
What recommendations would you give to someone considering this product?
It is easy to use for your organization and also beneficial to your consumers, it is a fantastic solution that will check the boxes you need for SMS communication, it is definitely a great platform, I would recommend it.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Effective Service