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Pepperi B2B eCommerce Logo
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Pepperi B2B eCommerce

Composite Score
7.5 /10
CX Score
7.6 /10
28 Reviews Write a Review
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Pepperi B2B eCommerce
7.5 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation, retail execution, and route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

93 Plan to Renew

7
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

2% Negative
13% Neutral
85% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

Multi-Storefront

89

Integrated Search

87

Payment Processing

86

Multi-Language Support

85

Content Localization

85

ERP Integration

85

Content Management

84

Order Management

84

Catalog Management

82

Reporting and Analytics

79

Guided Selling

79

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

78

Quality of Features

77

Ease of Customization

75

Availability and Quality of Training

74

Vendor Support

71

Pepperi B2B eCommerce Reviews

Oferi G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience With Pepperi B2B eCommerce

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

With Pepperi B2B eCommerce, it becomes easy to enhance customer shopping experience more so when it comes to B2B kind of business

What is your favorite aspect of this product?

First, customizing Pepperi B2B eCommerce is easy Secondly, it better shopping experience

What do you dislike most about this product?

Not ideal for B2C kind of shopping

What recommendations would you give to someone considering this product?

I recommend Pepperi B2B eCommerce as it works and is the best I have used

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Fabiana M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

B2B commerce for your business

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Pepperi represents a comprehensive and centralized solution for those companies that have the need to sell their items through a B2B platform, maintaining the security of users and helping to constantly promote the sales of products, all managed from the mobile or pc. The omnichannel sales system allows us to make offers based on our stocks and products, and taking into account the needs of customers.

What is your favorite aspect of this product?

Pepperi is a very configurable tool that allows us to adapt it with other integrations keeping our operations centralized and in one place, which makes it more comfortable and productive at all times. Updates to our products and services are very easy to do, just a few clicks and we will make the change we need in that part of our item. For customers it is very easy to place orders and keep track of them through this way.

What do you dislike most about this product?

The sales graphs per item could be improved a bit more and provide more detailed information on what is happening with the sales. I find the iPad app very different to use from the web version which requires some time to adapt to. There are often performance problems when the product catalogs are very large, causing further segmentation of products and classifying them in other ways.

What recommendations would you give to someone considering this product?

Pepperi is an interesting option to start in the world of omnichannel sales through this B2B platform, the customization options are quite interesting, the reports can be improved and the costs are healthy as far as it goes, aimed at small businesses that need to boost their sales in the electronic market which is quite important in this technological age, easy to use and very intuitive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Jarold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

The most user-friendly and excellent platform

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

The program is extremely easy to use and intuitive. Pepperi has increased efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is very nice to work with a software developer that is motivated to constantly improve their product and is so supportive of their customers. In a matter of 6 months, the company experienced growth in sales, including lesser known products.

What is your favorite aspect of this product?

Quick to implement, excellent price-features ratio, easy to administer, simple SQL-driven integration, excellent customer support. Great product, iPad and Android, fully considered integration architecture and an expert implementation and support team.

What do you dislike most about this product?

Its back-end is difficult to configure. Does not allow you to enter multiple discounts and promotions. Has very serious synchronization issues.

What recommendations would you give to someone considering this product?

The Pepperi team is always willing to help and improve their tool, it is clear that there is a lot of research on their part on how to innovate and keep the tool updated with new features. The best thing for us was their flexibility that allowed us to do all the things we were looking for and is now enabling innovation. you can easily set up everything you need for your sales force. There are many features that you can implement after the first implementation, so it becomes a continuous upgrade.

Pros

  • Enables Productivity
  • Unique Features
  • Saves Time
  • Respectful

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