Pega BPM Logo
Pega BPM Logo
Pegasystems Inc.

Pega BPM

8.4 /10
Category
Pega BPM
8.4 /10

What is Pega BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details


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Awards & Recognition

Pega BPM won the following awards in the Business Process Management category

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Pega BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega BPM.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega BPM?

3% Negative
1% Neutral
96% Positive

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Saves Time
  • Helps Innovate

Feature Ratings

Average 81

Business Rules Management

88

Process Management

87

BPM Workflow and Approvals

86

Collaboration

83

Deployment

82

Process Simulation and Execution

81

Process Monitoring and Optimization

78

Form and Report Building

78

Analytics and Reporting

77

Process Modelling and Design

76

Knowledge and Document Management

74

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

97

Quality of Features

95

Breadth of Features

93

Ease of Customization

93

Ease of IT Administration

93

Product Strategy and Rate of Improvement

93

Ease of Implementation

92

Availability and Quality of Training

90

Business Value Created

89

Vendor Support

89

Ease of Data Integration

87

Pega BPM Reviews

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Wonderful, enterprise grade ready product.

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Shubham G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Pega BPM: Powerful, But Consider Complexity and Co

Likeliness to Recommend

10 /10

What differentiates Pega BPM from other similar products?

Pega offers a visual, low-code development environment that allows users to build and automate workflows without extensive coding knowledge

What is your favorite aspect of this product?

Pega's low-code development environment offers a significant advantage

What do you dislike most about this product?

While Pega promotes a low-code approach, its visual development environment and underlying architecture can be complex for new users, especially those unfamiliar with low-code development

What recommendations would you give to someone considering this product?

Pega's robust functionalities excel at handling intricate business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Harsh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Easy to use "

Likeliness to Recommend

10 /10

What differentiates Pega BPM from other similar products?

Pega BPM emphasizes a no-code/low-code approach, allowing users with varying technical backgrounds to participate in the design and implementation of business processes No-Code/Low-Code Approach: Case Management and Adaptive Workflows Decision Management: AI and Predictive Analytics: Unified Platform: Customer-Centric Focus.

What is your favorite aspect of this product?

I appreciate Pega BPM for its no-code/low-code approach, robust case management, and the integration of AI and predictive analytics. These features contribute to a flexible and comprehensive platform for designing and optimizing business processes.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Evaluate Specific Needs: User-Friendly Interface Scalability Integration Capabilities AI and Decisioning Features Training and Support Security and Compliance Cost Structure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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