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Paylocity Logo Award Winner Product Badge
Paylocity

Paylocity

Composite Score
8.5 /10
CX Score
8.7 /10
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Paylocity
8.5 /10

What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Workforce Management - Midmarket category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

1% Negative
7% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Client Friendly Policies

Feature Ratings

Average 80

Time Capture

85

Shift Management

82

Time Capture Physical

81

Workforce Scheduling

81

Staffing

81

Labor Costing and Splitting

80

Attendance Management and Policies

80

Workforce Dashboards and Reporting

80

Workforce Planning and Forecasting

79

Rate Policies

78

Absence Management

78

Vendor Capability Ratings

Average 77

Ease of IT Administration

79

Business Value Created

79

Availability and Quality of Training

78

Breadth of Features

78

Quality of Features

77

Product Strategy and Rate of Improvement

77

Ease of Implementation

77

Usability and Intuitiveness

76

Vendor Support

76

Ease of Data Integration

74

Ease of Customization

72

Paylocity Reviews

Jeff G.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Comprehensive HRM System with Good Value and ROI

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Make no mistake, most HRM systems offer similar features and tools to accomplish human resource tasks. Working with many vendors over the years, I feel that Paylocity has offered a good stable environment while making continuous improvements, while being an affordable solution. Price increases have been fair and are based upon size of your organization. Most features are true improvements that are helpful to aid in daily tasks and make your workday more efficient. The product looks professional to our employees and is simple for them to use.

What is your favorite aspect of this product?

One of my favorites has always been time and attendance. I have used the product in various environments and it has been simple to implement and maintain this very important aspect of an HR system. Recently I have come to enjoy and respect the recruiting aspect of the software. Organizing hiring and helping communicate with applicants and potential employees has been a huge productivity boost to our staff.

What do you dislike most about this product?

With some many features and modules it can be overwhelming to learn and implement everything at once. Like any company, you will have an implementation team to assist you. I recommend taking your time and implement module by module over a period of time. One of the drawbacks, is the lack of follow through by Paylocity if you use this method of implementation.

What recommendations would you give to someone considering this product?

Plan, plan and plan some more. Engage your staff in training and setting expectations. Take your time and implement modules over time to get them setup and working properly. You will benefit in the long run rather then getting overwhelmed in the short term.

Pros

  • Reliable
  • Fair
  • Friendly Negotiation
  • Helps Innovate

Dave L.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Solid, feature-rich, accurate, easy to use HRIS sy

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Superior HR, Time and Labor, Recruiting, Onboarding, Reporting, and mobile app. Excellent customer service.

What is your favorite aspect of this product?

Intuitive and reliable.

What do you dislike most about this product?

Benefits was implemented separately from HR.

What recommendations would you give to someone considering this product?

Have the demos address all your pain points and special needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Krista G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Easy, Efficient, and Exceptional Service

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

I’ve worked with Paylocity, Paychex, and ADP, and Paylocity is by far the easiest to use—for both admin and employees. I also love that when I call, someone actually answers right away (no endless hold music!). Their customer service is outstanding and a big reason I’ve chosen to bring Paylocity into two different companies.

What is your favorite aspect of this product?

Payroll is very easy and customizable.

What do you dislike most about this product?

I don't like paying implementation fees on everything I want to add.

What recommendations would you give to someone considering this product?

I wish the performance management portion was more flexible in the setup and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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