What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

Filter By

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Devanshi J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

Community features are one of a kind.

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

The fundamental distinction between Paylocity and other companies is that Paylocity strives to connect employees, not just pay them. Paylocity features a "community" function that is like an inside Facebook, while other systems are cold and transactional. It fosters culture, thus it's excellent for firms with remote staff. People may send shout-outs and share news, which makes the software feel like more than simply a digital filing cabinet.

What is your favorite aspect of this product?

I truly like the tools for peer recognition. It's quite straightforward and public to send a coworker a "impression" for doing a good job. It makes people feel better. I also like that I can make videos. Our CEO sends out a video update every week through the platform, and it works well on smartphones. The layout makes sense right away. It only takes one click to get from the social feed to my pay stub. I particularly like the survey function because it helps us rapidly check how employees are feeling.

What do you dislike most about this product?

If you don't know what to share, the social stream can get messy sometimes. By default, the notification settings for the community features can be a little too pushy, sending you an email for every little thing you do until you turn them off.

What recommendations would you give to someone considering this product?

If you're having trouble with culture in a mixed society, this is the tool for you. It connects HR software with social engagement. It makes logging in a little bit entertaining.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Cons

  • Vendor's Interest First
  • Slower Product Innovation

Melissa S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Very intuative

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Good customer service and easy to use platforms

What is your favorite aspect of this product?

With other larger payroll/HRIS companies we felt like a small fish in a big pond. Paylocity treats us like we are one of their most important customers.

What do you dislike most about this product?

The Performance Review area

What recommendations would you give to someone considering this product?

for a small to mid size company I would recommend Paylocity

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mary E.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Good quality software for smaller business

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

They pay my people on time unlike other vendors and respond quickly to compliance issues.

What is your favorite aspect of this product?

I love the time off calendar. It helps me see who is here and who isn't.

What do you dislike most about this product?

Couldn't add all my plans to benefits enrollment and have had some issues with reporting

What recommendations would you give to someone considering this product?

Paylocity is very self driven. You have to go in and watch all the videos to learn how to do things. If you aren't self motivated, then you will find the training difficult. Otherwise, I only have minor issues with them like reports not printing correctly etc. I'm very satisfied with them.

Pros

  • Continually Improving Product
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Most Popular Paylocity Comparisons