What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Eva B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

New hires follow the same simple procedure

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

I recently found out that our company has a benefits portal where we can go to make changes to premiums all in one location. Instead of manually updating each staff member, which introduces greater room for error due to human intervention, it instead updates everyone simultaneously.

What is your favorite aspect of this product?

The interface is simple to use. You can get in touch with us whenever you need, and there won't be any hidden fees. Further product and service training is also available from Paylocity. In terms of human resources, everything is streamlined and housed in a single app. They handle everything from open enrollment and onboarding to payroll and regulatory reporting.

What do you dislike most about this product?

When previous HR staff failed to adequately communicate with Paylocity about how to map particular codes and tracking, the mapping process can become problematic.

What recommendations would you give to someone considering this product?

Every day, I utilize paylocity. While Paylocity's product is excellent, we have had mixed experiences with their customer service. I've seen firsthand how poor service has made it impossible for my company to expand. When urgent calls are ignored, there is no sense of urgency.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Daniel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Manage the employee onboarding process

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity is great in other uses for storing documents, tracking awards and time off usage, generating reports, posting entries to our GL, and collecting data.

What is your favorite aspect of this product?

It has many options that are among the best in the market such as Incorporation, benefits administrator, Labor, payroll, performance evaluation, expenses. facilitates the management of our payroll and human resources.

What do you dislike most about this product?

improve customer service, Ability to automate and schedule messages in the recruitment module.

What recommendations would you give to someone considering this product?

It is ideal for most companies for the recruitment, onboarding, and human resources process. It's also good for report customization. There are several ways to create reports and a variety of existing reports.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product all around!

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Paylocity is simple to use and that is what is great about it. Other similar products make things very complicated to use and are just not clear enough.

What is your favorite aspect of this product?

My favorite aspect of Paylocity is that it is simple to use! It is not designed to be over complicated and their pay stubs are very easy to read as well which is a huge plus.

What do you dislike most about this product?

I do not dislike anything about Paylocity. It works as intended and does a great job at everything it does.

What recommendations would you give to someone considering this product?

I would recommend you to choose Paylocity over its competitors since it in my opinion over-delivers on everything it offers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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