What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great value for the price.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Value for money, integrations and ease of use.

What is your favorite aspect of this product?

Price-quality ratio. I can manage and carry out my tasks and/or my human resources processes in a single system.

What do you dislike most about this product?

Nothing negative at the moment.

What recommendations would you give to someone considering this product?

Value for money. Excellent customer service.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Axelle B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Has simplified the HR and Payroll process

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Our sales guy was helpful, communicative, and responsive to our questions and concerns throughout the entire process. The software developers are continually looking for user input so they may make further enhancements.

What is your favorite aspect of this product?

Paylocity is a breeze to use. Despite having no prior experience with the system, I was able to teach myself how to exploit it. In addition, the support staff is fantastic. They are quick to respond to issues and provide excellent follow-up.

What do you dislike most about this product?

It's difficult to navigate the portal. This complicates the process of keeping courses current without starting from scratch every time. There are occasions when the system's bugs cause confusion among our employees.

What recommendations would you give to someone considering this product?

The company's focus on customers is an area where Paylocity can greatly improve. When a business has paid for and installed your services, revealing so much confidential information and placing unrestricted faith in you, unanswered emails are unacceptable.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Helps Innovate

John S.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Paylocity is a simple to use and powerful system

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

Our human resources processes are fully integrated into a single software platform. They handle everything from open enrollment to onboarding to payroll to regulatory reporting. It's easy to learn and use the system. You can count on prompt, no-cost assistance at any time. Paylocity also provides in-depth product and service training.

What is your favorite aspect of this product?

It ensures uniformity across the board for all new hires, wherever they may be. Benefits. Our initial representative was not helpful in upgrading our premiums. The second representative we spoke with took the initiative to look for the Paylocity information/knowledge document after our call and provide it to us via email.

What do you dislike most about this product?

Problems appear for no apparent reason, and it takes development teams weeks to investigate and report back with a solution. Until you chance to look for it, you probably won't realize that there was a problem weeks ago.

What recommendations would you give to someone considering this product?

I recently found out that our company has a benefits portal where we can go to make changes to our premiums all in one location. Instead of manually updating each worker, where more room for error exists, the system updates everyone at once.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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