What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 79

Regulatory Compliance

83

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

77

Provider Management

76

Claims Management

75

Vendor Capability Ratings

Average 75

Breadth of Features

79

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

76

Ease of IT Administration

75

Ease of Implementation

74

Vendor Support

73

Ease of Data Integration

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Bobbi I.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Paylocity's Impact, Strengths, and Room To Improve

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It is always important that we are able to contact our client services team when we have an issue. I do not need to wait days for someone to get back to us. Our business moves fast and with over 1,400 team members and continuing to acquire new dealerships, it is important that we get answers when we need them so we can service our team members quickly.

What is your favorite aspect of this product?

Data Analytics, Community, and Reporting

What do you dislike most about this product?

Some of the filters in Community are not user friendly and you have to work around trying to publish to only those that need the information. Not a fan of the buried Resources and multiple click paths to get to important information within the system, especially if it is information that only managers should view. Plus the mobile app and the desktop should feel similar to a user but there are different names and click paths to get to the same information.

What recommendations would you give to someone considering this product?

Ensure your internal team is prepared in advance of implementation; understand areas you may need to work around; utilize the products you purchase to the fullest by being creative with regard to how you can engage your workforce.

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Angela C.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

I like Paylocity.

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

the level of servie when/if an issue comes up.

What is your favorite aspect of this product?

Having a dedicated account manager that sees all issues through from start to finish.

What do you dislike most about this product?

When it doesn't work right

What recommendations would you give to someone considering this product?

Give it a try. The level of servie is the differntiator here.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Rafi C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable and Feature-Rich HR Platform with Room to

Likeliness to Recommend

8 /10

What differentiates Paylocity from other similar products?

Paylocity stands out with its robust all-in-one HR and payroll capabilities combined with strong customer support and regular product updates.

What is your favorite aspect of this product?

The seamless integration of payroll and benefits administration, making complex HR processes much easier to manage.

What do you dislike most about this product?

The user interface can feel clunky at times, and some advanced features require a steep learning curve or better documentation.

What recommendations would you give to someone considering this product?

Evaluate your company’s specific needs and ensure your team is ready for a moderate learning curve; the platform delivers great value once you get the hang of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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