Paylocity Customer Reviews 2026 | Talent Management

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Paylocity

Composite Score

8.5 /10

CX Score

8.8 /10

61 Reviews Write a Review

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What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details

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Awards & Recognition

Paylocity won the following awards in the Talent Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Efficient Service

Feature Ratings

Average 77

Onboarding Offboarding

Rewards Recognition

Collaboration

Learning and Development

Talent Acquisition

Employee Engagement

Compensation Management

Career Pathing

Succession Planning

Performance Management

Wellness

Vendor Capability Ratings

Average 78

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Customization

Also Featured in...

Payroll

Score 8.6

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Workforce Management - Midmarket

Score 8.5

View Paylocity in this category (opens in a new tab)

Benefits Administration

Score 8.4

View Paylocity in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 8.2

View Paylocity in this category (opens in a new tab)

Paylocity Reviews

Role: Human Resources
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2025

easy and user friendly

Likeliness to Recommend

10 /10

Pros

Effective Service
Caring
Respectful
Fair

Danielle B.

Role: Human Resources
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Paylocity great partner

Likeliness to Recommend

10 /10

What differentiates Paylocity from other similar products?

Service platform

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Tax service issues

What recommendations would you give to someone considering this product?

Great with one business EIN multiple spend time setting up properly

Pros

Generous Negotitation
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Fair
Under Delivered

Bobbi I.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Paylocity's Impact, Strengths, and Room To Improve

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It is always important that we are able to contact our client services team when we have an issue. I do not need to wait days for someone to get back to us. Our business moves fast and with over 1,400 team members and continuing to acquire new dealerships, it is important that we get answers when we need them so we can service our team members quickly.

What is your favorite aspect of this product?

Data Analytics, Community, and Reporting

What do you dislike most about this product?

Some of the filters in Community are not user friendly and you have to work around trying to publish to only those that need the information. Not a fan of the buried Resources and multiple click paths to get to important information within the system, especially if it is information that only managers should view. Plus the mobile app and the desktop should feel similar to a user but there are different names and click paths to get to the same information.

What recommendations would you give to someone considering this product?

Ensure your internal team is prepared in advance of implementation; understand areas you may need to work around; utilize the products you purchase to the fullest by being creative with regard to how you can engage your workforce.

Pros

Caring
Respectful
Fair
Acts with Integrity

Paylocity

What is Paylocity?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Paylocity Ratings

90 Likeliness to Recommend

1 Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Paylocity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Compensation Management Software provides ability to track and measure employee compensation

Career Pathing Ability to map and communicate standard employee career paths.

Succession Planning Software contains employee succession planning functionality.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Wellness Ability to track and manage employee wellness programs and their usage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Payroll

Workforce Management - Midmarket

Benefits Administration

Human Capital Management - Midmarket

Paylocity Reviews

easy and user friendly

Likeliness to Recommend

Pros

Danielle B.

Paylocity great partner

Likeliness to Recommend

Pros

Cons

Bobbi I.

Paylocity's Impact, Strengths, and Room To Improve

Likeliness to Recommend

Pros

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Feature Ratings

Onboarding Offboarding

Rewards Recognition

Collaboration

Learning and Development

Talent Acquisition

Employee Engagement

Compensation Management

Career Pathing

Succession Planning

Performance Management

Wellness

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

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Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

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