In Partnership With SelectHub
What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
96 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Payroll Administration
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Introducing IWant
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Paycom Reviews
Ibukunoluwa A.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Easy to Use
Likeliness to Recommend
What differentiates Paycom from other similar products?
I can’t really say
What is your favorite aspect of this product?
Easy sorting and payment
What do you dislike most about this product?
No feature I can mention
What recommendations would you give to someone considering this product?
Good recommendations
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Sara C.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted Apr 2022
Intuitive payroll solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is used for expense management as well as other HR tasks such as recruiting, payroll, and performance management. We switched from a competitor to Paycom and found the software to be more intuitive and user-friendly than the one we had previously.
What is your favorite aspect of this product?
The team was extremely knowledgeable, performed the majority of the construction work, and made the entire process feel very smooth. We love that it's an all-in-one system because it eliminates so much error, makes our jobs a lot easier, and gives employees a lot of data ownership. After all, they know their data best! It's a hit with our employees and managers. They can easily approve things using their phones.
What do you dislike most about this product?
The registration process was lengthy and time-consuming. This could take a little longer or a little shorter depending on the organization and employees' comfort level with various technologies. It took me a little less than an hour to sign up.
What recommendations would you give to someone considering this product?
Paycom is a great fit for all of your HR and payroll needs. Benefits changes are seamlessly transferred to payroll, requiring only one entry rather than two, which can lead to data entry errors. Paycom allows you to focus on more important issues rather than shuffling paper, which is a huge benefit. It assists us in lowering our paper costs, allowing our company to be more environmentally friendly.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Annette B.
- Role: Information Technology
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Solid, easy, and accurate platform
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom serves as my left hand, assisting me in ensuring that all of our benefits, performance management, training and development, and compliance needs are met. Everyone in the company uses Paycom for time management and payroll processing. DRG workers can also use Paycom to gather data for reports and analytics. Paycom helps with the organization's day-to-day operations and bridges communication gaps.
What is your favorite aspect of this product?
We've made a significant shift in compliance, allowing us to make and hold our employees far more accountable for their own timesheets, as well as removing manager responsibilities for making adjustments to individual timesheets. Paycom has been a fantastic development for our company, and our employees have embraced it as well. Paycom has exceeded our high standards for excellent customer service.
What do you dislike most about this product?
I wish there was a way to upload a document directly to an employee's profile rather than needing to create a document type first with the documents and management tool. Their support team is always on the phone with other customers. It would be ideal to be able to collaborate with the expert who is most familiar with our system.
What recommendations would you give to someone considering this product?
Paycom is a great fit for all of your HR and payroll needs. Benefits changes are smoothly communicated to payroll, requiring only one entry rather than two, which might lead to data entry errors. Everything is managed electronically, all employees must have an email address and access to a computer or other electronic device e.g. computer, tablet, smartphone.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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