What is ParaSolution?
Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ParaSolution?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Import from other BCM Tools
Business Impact Analysis (BIA)
Role-Based Access
Import from IT Management Tools
Vendor Security Compliance
Data Encryption
Plan Management
Compliance Reporting
GRC Integration
Mobile App Capability
Import from MS Office
Vendor Capability Ratings
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
ParaSolution Reviews
Pierre R.
- Role: Public Sector
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Always online, super service!
Likeliness to Recommend
What differentiates ParaSolution from other similar products?
Le produit est utilisable de façon plus intuitive que les autres produits ce qui évite la consultation de manuels d'utilisation
What is your favorite aspect of this product?
La gestion des contacts ainsi que des accès
What do you dislike most about this product?
Bien qu'excellent, P/E améliorer un peu l'aspect visuel de la messagerie
What recommendations would you give to someone considering this product?
Le produit est excellent et bénéficie du soutien d'une équipe chevronnée pour le service après vente ainsi que pour former la clientèle en ce qui concerne le domaine de la continuité des opérations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Patrice R.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2021
Knowledgeable, innovative & Customer focused
Likeliness to Recommend
What differentiates ParaSolution from other similar products?
ParaSolution is an elegant solution for implementation, especially if you started with the office suite for storing your BCPs/BIAs. Every staff of their support team have passed their CBCI exams to help better understand the needs of their customers. They are very agile in providing the best solution to service their customer's needs. My experience with their IT staff for spontaneous needs has been stellar and discussing projects has been delightful.
What is your favorite aspect of this product?
Providing and willing to adapt a stellar product to match your needs.
What do you dislike most about this product?
Over 2 years of collaborating with ParaSolution, I have not encountered elements that would lead me to dislike their solution. They meet standards in certain categories and exceed my expectation with how they interact with clients and how simple/powerful their solution is.
What recommendations would you give to someone considering this product?
I would ask Marie-Hèlene Primeau to discuss the possibility to talk to their staff (IT and Consulting) for examples of how they helped their customers during the COVID era.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted May 2021
Simple yet efficient product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity