Oracle

Oracle Commerce

8.6 /10

76 Reviews Write a Review

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What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details

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Awards & Recognition

Oracle Commerce won the following awards in the B2B eCommerce category

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2024 Emotional Footprint Champion

Latest Award, 2024

Product Impact
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

9 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative

8% Neutral

91% Positive

Pros

Acts with Integrity
Effective Service
Trustworthy
Fair

Feature Ratings

Average 81

Guided Selling

Multi-Language Support

Catalog Management

Order Management

Content Localization

ERP Integration

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Content Management

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

B2C eCommerce

Score 8.6

View Oracle Commerce in this category (opens in a new tab)

Oracle Commerce Reviews

Edith E.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

User-friendly, very beneficial, stable & robust.

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

It provides the best cohesive online customer experience with sophisticated merchandising, marketing, content personalization and automated recommendations.

What is your favorite aspect of this product?

It helps small to large businesses create and manage web stores, social sites and mobile applications with search engine optimization.

What do you dislike most about this product?

If an error is made in initial product definition and hierarchy set up, they live in the instance permanently.

What recommendations would you give to someone considering this product?

You will enjoy using the product with all its benefits but pay close attention to support.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to use

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Includes Product Enhancements

Role: Consultant
Industry: Energy
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2020

This is a valuable tool for a customer service cen

Likeliness to Recommend

6 /10

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Oracle Commerce

What is Oracle Commerce?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Oracle Commerce Ratings

88 Likeliness to Recommend

2 Since last award

95 Plan to Renew

3 Since last award

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Oracle Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Multi-Language Support Send or translate alerts in multiple languages.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

Content Localization The solution provides support for multiple languages and currencies.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Content Management Includes collaboration, check-in/check-out, and version control.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

B2C eCommerce

Oracle Commerce Reviews

Edith E.

User-friendly, very beneficial, stable & robust.

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

This is a valuable tool for a customer service cen

Likeliness to Recommend

Pros

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Feature Ratings

Guided Selling

Multi-Language Support

Catalog Management

Order Management

Content Localization

ERP Integration

Payment Processing

Reporting and Analytics

Shopping Cart Management

Integrated Search

Content Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Customization

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement