Opentext Network Operations Management

Network Configuration Management

Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Operational Dashboard

Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Network Compliance Management

Includes compliance controls, compliance rules engine, and compliance monitoring and remediation

Network Environment Monitoring

Includes hardware sensors, water sensors, temperature monitoring, and motion sensors, and other non-SNMP devices.

Network Mapping

Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Network Reporting

Includes dashboard visualizations and detailed summary reporting for data analysis.

Network Analytics

Drive towards intelligent network operations by combining the power of automation and monitoring data

Network Performance Management

Includes network performance analysis, bandwidth monitoring, and capacity planning.

Network Quality of Service

Includes quality of service (QoS) monitoring, and performance checks.

Traffic Monitoring

Includes traffic flow analysis, network traffic capturing and recording, and network traffic sensors.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.