OpenText Corporation

OpenText GroupWise

8.5 /10

What is OpenText GroupWise?

OpenText™ GroupWise gives you modern email, messaging, calendaring, contact management and scheduling for today’s mobile world. With a dynamic, flexible interface, you can easily meet your organization’s requirements.

Company Details

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Awards & Recognition

OpenText GroupWise won the following awards in the Business Instant Messaging - Enterprise category

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2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

OpenText GroupWise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText GroupWise.

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText GroupWise?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 89

Instant Messaging

Task Management

Search

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Notifications

Integration With Productivity Tools

Screen Sharing

Document Collaboration

Voice and Video Collaboration

Vendor Capability Ratings

Average 89

Ease of Implementation

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

OpenText GroupWise Reviews

Role: Operations
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2021

great product. the functionality was outstanding

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Ambrose P.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Instant effective communication.

Likeliness to Recommend

10 /10

What differentiates OpenText GroupWise from other similar products?

There is no more confusion about the job, if someone has any questions you just have to send a message and specify who or what you want them to address and get an answer instantly. Group chat that improves your work.

What is your favorite aspect of this product?

We contact more with our colleagues, in a matter of seconds we can interact through group chat which makes everything easier at work. We can inform you of any pending meetings. Very useful for the company, we can also communicate with customers and solve what is needed.

What do you dislike most about this product?

We like it because several of us communicate at the same time and because of its responsiveness. If we have concerns, we look for all possible solutions among all of them. So far we have not seen anything bad. It is an excellent solution.

What recommendations would you give to someone considering this product?

Everyone is connected frequently and this has improved our work a lot, there are no problems just excellent work. With this software we keep in touch with the entire company, at any time or moment, it helps us a lot in case we have a problem to solve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText GroupWise

What is OpenText GroupWise?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

OpenText GroupWise Ratings

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love OpenText GroupWise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Search The system can search an entire body of a document for a keyword or phrase.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Notifications Tool alerts business of an application generated event.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Screen Sharing The ability to share screens.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

OpenText GroupWise Reviews

great product. the functionality was outstanding

Likeliness to Recommend

Pros

Ambrose P.

Instant effective communication.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Instant Messaging

Task Management

Search

Granular Access Management

File Sharing Collaboration

Cross Platform Support

Notifications

Integration With Productivity Tools

Screen Sharing

Document Collaboration

Voice and Video Collaboration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features