What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Customer Support
Attendee Engagement
Whitelabeling
Registration Process/Integration
Branding and Visual Customization
Social Media Channel Integration Outbound
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
ON24 Reviews
Joanel D.
- Role: Consultant
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Features don’t disappoint
Likeliness to Recommend
What differentiates ON24 from other similar products?
User friendly environment is great
What is your favorite aspect of this product?
Easy to navigate and to use
What do you dislike most about this product?
Not applicable as for me
What recommendations would you give to someone considering this product?
So far this is not applicable to me
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shivalik B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2021
One Stop Shop for all virtual events
Likeliness to Recommend
What differentiates ON24 from other similar products?
On24 is a one-stop shop for all our virtual events and help us to generate leads as well as helps our company to create brand awareness in the market.
What is your favorite aspect of this product?
ON24 provides a good reporting analytics facility which helps us to get the data with ease. It also provides the facility of live poll questions during the webinar which also helps our time.
What do you dislike most about this product?
There is no dislike about this product as such. The costing factor is a little high as compared to other platforms available in the market.
What recommendations would you give to someone considering this product?
We will recommend ON24 platform to others as it is the best platform and market-leading product available in the market for conducting virtual events.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Bailey F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great integrations, but studio could be better.
Likeliness to Recommend
What differentiates ON24 from other similar products?
Integration capabilities
What is your favorite aspect of this product?
I love how easily it integrates with Marketo
What do you dislike most about this product?
The broadcast studio could provide more layout options and give the producer more control over the run of show
What recommendations would you give to someone considering this product?
You will most likely need a third-party streaming platform in order to produce high-quality broadcasts.
Pros
- Respectful
- Generous Negotitation
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
- Inhibits Innovation
- Less Performance Enhancing