What is ON24?
The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging webinar, virtual event and multimedia content experiences. Turn audience engagement into actionable insights with prospect, experience and network analytics powered by ON24 Intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ON24?
Pros
- Client Friendly Policies
- Efficient Service
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Presentation/ Webinar Capabilities
Metric and Reporting
Vendor e-Commerce
Customer Support
Attendee Engagement
Whitelabeling
Registration Process/Integration
Branding and Visual Customization
Social Media Channel Integration Outbound
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
ON24 Reviews
Ashkhan A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Best and better Third party event webinar platform
Likeliness to Recommend
What differentiates ON24 from other similar products?
Best for hosting webinar and uploading On-demand videos
What is your favorite aspect of this product?
Best implementation
What do you dislike most about this product?
Nothing yet
What recommendations would you give to someone considering this product?
Sure will recommend if anyone ask
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Petr S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
Fantastic Webinar solution
Likeliness to Recommend
What differentiates ON24 from other similar products?
Unlitemited OD content
What is your favorite aspect of this product?
Elite Studio
What do you dislike most about this product?
Connecting to stream via browser
What recommendations would you give to someone considering this product?
More way how to connect needed for example Teams
Pros
- Trustworthy
- Efficient Service
- Security Protects
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
- Less Transparent
Robert S.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2023
Heavyweight Live event tool
Likeliness to Recommend
What differentiates ON24 from other similar products?
ON24 has a fantastic interface with simple tools to fine tune our presentation for both the presenter and the audience.
What is your favorite aspect of this product?
I like the analytics feature the most about ON24 because I can see how the users interacted with the show, how long they have attended and what buttons they have clicked.
What do you dislike most about this product?
If you are doing a recording and you mess up, it is very hard to edit the video.
What recommendations would you give to someone considering this product?
ON24 is easy to set up and run a webinar, and it is a lot more interactive compared to other solutions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing