What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Acts with Integrity
- Helps Innovate
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Cloud Single Sign on (SSO)
Identity Governance
Multi-Factor Authentication (MFA)
Reporting
Provisioning Deprovisioning
Access Request Management
Privileged Access Management
Activity Monitoring Alerts
Password Management
Advanced Provisioning
Mobility Support
Vendor Capability Ratings
Ease of Customization
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Okta Identity Cloud Reviews
Sanit S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2026
Secure and Reliable Identity Management
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud stands out for its strong security, seamless integrations, and easy-to-manage identity and access controls across a wide range of applications.
What is your favorite aspect of this product?
My favorite aspect is its simple user experience and reliable single sign-on, which makes accessing applications quick and secure.
What do you dislike most about this product?
Some advanced configurations can be complex, and the pricing may be high for smaller organizations.
What recommendations would you give to someone considering this product?
Plan your identity and access requirements in advance to get the most value, and make full use of its integration and security features.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Pankaj S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2026
Reliable identity and access management platform
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
How Okta Identity Cloud stands out is its consolidation of all identity and access management to an array of cloud-based and on-prem applications. As an engineering director, I appreciate the ease of authenticating and signing users, seamless integration of SSO, and improved user experience for access with a wide array of mfa configurations with my team. Furthermore, It does a seamless integration with the enterprise systems currently implemented and makes it easier to grant or deny access from my side of thehouse..
What is your favorite aspect of this product?
Love the Single Sign-On (SSO) and multi-factor authentication capabilities. It allows our employees a simpler login experience yet adheres to high security levels. I'm also a big fan of the central user management which greatly simplify the onboarding/offboarding process.
What do you dislike most about this product?
While the platform has many features, setting up complex access policies and integrations might take time. It could also require new administrators to undergo some training so they are able to comprehend all the capabilities and identity features of the product.
What recommendations would you give to someone considering this product?
I advise to design your identity and access strategies prior to production, and begin with your most crucial line-of-business applications. If you do not currently implement robust access authentication and centralized identity administration into your operations, I think you should giveOkta’s Identity Clouda test: It is a trustworthy alternative that is made to scale along with your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Krishna G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2026
Okta Identity Cloud Insights
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
The major strength is its ease of integration and extensive application network. Okta provides a large catalog of pre-built integration, which significantly reduces the time required to connect application for single sign-on (SSO), Lifecycle management, and user provisioning. And security and user experience are also key differentiators. Okta focuses heavily on providing secure access without adding friction for end and users.
What is your favorite aspect of this product?
The aspect I value is the flexibility of integration. Okta connects with a very wide range of applications, which makes it easier ti fit into almost any existing technology ecosystem. And I also like the balance it strikes between security and usability.
What do you dislike most about this product?
The consideration is cost. As organizations scale and require advanced features like adaptive security, lifecycle automation, or multi-region support, licensing costs can increase significantly. And one area that often comes up in configuration complexity.
What recommendations would you give to someone considering this product?
The important recommendation is to invest early in proper governance and policy design. Identity and access management is not just a technical setup–it’s also security and business decision. And from product standpoint, I would also advise paying close attention to integration planning. Even through Okta offers a large catalog of pre-built connectors, most enterprises still have a mix of legacy systems, custom applications, and cloud service.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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