Odoo Customer Reviews 2026 | Accounting

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Odoo

Composite Score

7.9 /10

CX Score

8.2 /10

40 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Reconciliation

Budgeting Forecasting

Project Accounting

Integration APIs

Expense Management

Dashboards, Analytics and Reporting

Accounts Receivable Invoicing

Cash Flow Management

Cost Revenue Tracking

Vendor Capability Ratings

Average 86

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Also Featured in...

Discrete Manufacturing ERP

Score 8.3

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.9

View Odoo in this category (opens in a new tab)

Odoo Reviews

Lynette R.

Role: Operations
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Mar 2021

Loved it! Real top notch

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Ability to cover all the company needs

What is your favorite aspect of this product?

It being an Open source development model

What do you dislike most about this product?

A bit complicated

What recommendations would you give to someone considering this product?

Highly recommended

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Ausrine S.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Fantastic ERP Solution for small businesses!

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

What stands out about Odoo is that it offers a whole ecosystem of business management tools that can be used together in order to deliver more benefit to the business. Also, Odoo is unique because its core software is open source and is able to work in a Linux environment.

What is your favorite aspect of this product?

I have been using Odoo since back when it was called OpenERP and I really enjoyed how user-friendly and easy to use it is. Managing customer accounts is a quick and straightforward process, even for beginners. I also like that it has a free trial so that you can try the specific Odoo apps that you are interested in before making a purchase. I love using the Odoo Studio to create custom apps as well as use the free third-party apps available to use. Overall, Odoo has enabled our team to be a lot more efficient with our end-to-end customer management process and be better at what we do.

What do you dislike most about this product?

There is nothing particular that I dislike about Odoo. It's a fantastic tool and it keeps getting better with time!

What recommendations would you give to someone considering this product?

If your business is looking for a business management suite that is powerful yet affordable, I highly recommend giving Odoo a try in order to see whether it suits your broader vision and business requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

EMMA B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Great product but some failed functionalities

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo offers all solutins in one product.

What is your favorite aspect of this product?

Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.

What do you dislike most about this product?

The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.

What recommendations would you give to someone considering this product?

Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Odoo

What is Odoo?

Company Details

Book a Free Demo Today!

Awards & Recognition

Odoo Ratings

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Integration APIs Ability of the software to interface with legacy and other third party applications.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Discrete Manufacturing ERP

Enterprise Resource Planning - Midmarket

Odoo Reviews

Lynette R.

Loved it! Real top notch

Likeliness to Recommend

Pros

Ausrine S.

Fantastic ERP Solution for small businesses!

Likeliness to Recommend

Pros

EMMA B.

Great product but some failed functionalities

Likeliness to Recommend

Pros

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Feature Ratings

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Reconciliation

Budgeting Forecasting

Project Accounting

Integration APIs

Expense Management

Dashboards, Analytics and Reporting

Accounts Receivable Invoicing

Cash Flow Management

Cost Revenue Tracking

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Usability and Intuitiveness