Odoo Customer Reviews 2026 | Warehouse Management Systems

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Odoo

Composite Score

6.4 /10

CX Score

6.5 /10

6 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

80 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

20% Negative

0% Neutral

80% Positive

Pros

Trustworthy
Effective Service
Respectful
Acts with Integrity

Cons

Under Delivered
Less Performance Enhancing
Slower Product Innovation

Feature Ratings

Average 78

Invoice Management

Inventory Management

Purchasing

Analytics and Reporting

Location Management

Returns Management

Pick, Pack & Load

Receiving and Put-Away

Forecasting and Planning

Shipping Management

Labour Management

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Also Featured in...

Accounting - Enterprise

Score 8.4

View Odoo in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 8.3

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.8

View Odoo in this category (opens in a new tab)

Odoo Reviews

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2023

Open Source CRM and ERP platform with best UI/UX

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Unique Features
Inspires Innovation

Odoo

What is Odoo?

Company Details

Need Assistance?

Odoo Ratings

75 Likeliness to Recommend

80 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Odoo?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Invoice Management Includes invoice creation, invoice capturing, invoice approval, and invoice payments.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Purchasing Storing of supplier information in one place and syncs to inventory levels to manage procurements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Location Management Track inventory and view up-to-date inventory information across multiple locations and define physical and virtual warehouse locations.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Pick, Pack & Load Sort and print picking lists and then direct workers to the place where the product is stored and calculate the type and amount of packaging for orders.

Receiving and Put-Away Record and direct workers to to the best location to shelve the product.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Labour Management Automated schedulers plan and forecast workers needed by day and job type according to procurement and shipping schedules, estimate costs and track key KPIs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Accounting - Enterprise

Discrete Manufacturing ERP

Enterprise Resource Planning - Midmarket

Odoo Reviews

Open Source CRM and ERP platform with best UI/UX

Likeliness to Recommend

Pros

Feature Ratings

Invoice Management

Inventory Management

Purchasing

Analytics and Reporting

Location Management

Returns Management

Pick, Pack & Load

Receiving and Put-Away

Forecasting and Planning

Shipping Management

Labour Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features