Odoo Customer Reviews 2026 | Warehouse Management Systems

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Odoo

Composite Score

7.0 /10

CX Score

7.3 /10

8 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

87 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

13% Negative

0% Neutral

87% Positive

Pros

Trustworthy
Effective Service
Respectful
Acts with Integrity

Feature Ratings

Average 77

Invoice Management

Inventory Management

Purchasing

Analytics and Reporting

Location Management

Receiving and Put-Away

Pick, Pack & Load

Forecasting and Planning

Returns Management

Shipping Management

Labour Management

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

Quality of Features

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Also Featured in...

Discrete Manufacturing ERP

Score 8.3

View Odoo in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 7.9

View Odoo in this category (opens in a new tab)

Accounting - Small Business

Score 7.9

View Odoo in this category (opens in a new tab)

Odoo Reviews

PRIYAM V.

Role: Sales Marketing
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Well suited for sales & inventory management.

Likeliness to Recommend

8 /10

What differentiates Odoo from other similar products?

-Odoo has bundled smart APIs to integrate with third party applications. -It offers easy customization in all the modules. -Can be accessed through any device. -In Odoo, POs can be linked directly with receipts & inventory. It is efficient in removing redundancies.

What is your favorite aspect of this product?

Easy customization provides personalized experience to all the users.

What do you dislike most about this product?

-Slower navigation in email marketing workflows. -Most of the modules have a steep learning curve. -Localization & non translation issues exist in most modules. -Various free add-ons have been converted to paid offerings.

What recommendations would you give to someone considering this product?

This suite of business apps will cover all your needs.

Pros

Enables Productivity
Effective Service
Respectful
Includes Product Enhancements

Cons

Under Delivered

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2023

Open Source CRM and ERP platform with best UI/UX

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Unique Features
Inspires Innovation

Odoo

What is Odoo?

Company Details

Need Assistance?

Odoo Ratings

79 Likeliness to Recommend

87 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Invoice Management Includes invoice creation, invoice capturing, invoice approval, and invoice payments.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Purchasing Storing of supplier information in one place and syncs to inventory levels to manage procurements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Location Management Track inventory and view up-to-date inventory information across multiple locations and define physical and virtual warehouse locations.

Receiving and Put-Away Record and direct workers to to the best location to shelve the product.

Pick, Pack & Load Sort and print picking lists and then direct workers to the place where the product is stored and calculate the type and amount of packaging for orders.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Labour Management Automated schedulers plan and forecast workers needed by day and job type according to procurement and shipping schedules, estimate costs and track key KPIs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Discrete Manufacturing ERP

Enterprise Resource Planning - Midmarket

Accounting - Small Business

Odoo Reviews

PRIYAM V.

Well suited for sales & inventory management.

Likeliness to Recommend

Pros

Cons

Open Source CRM and ERP platform with best UI/UX

Likeliness to Recommend

Pros

Feature Ratings

Invoice Management

Inventory Management

Purchasing

Analytics and Reporting

Location Management

Receiving and Put-Away

Pick, Pack & Load

Forecasting and Planning

Returns Management

Shipping Management

Labour Management

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Ease of Data Integration

Breadth of Features

Availability and Quality of Training