Odoo Customer Reviews 2026 | Discrete Manufacturing ERP

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Odoo

Composite Score

8.3 /10

CX Score

8.6 /10

27 Reviews Write a Review

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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details

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Awards & Recognition

Odoo won the following awards in the Discrete Manufacturing ERP category

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2026 Data Quadrant Champion

Latest Award, 2026

10 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2026

2026 Emotional Footprint Champion

2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2026

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

13 Top Rated Features

2025

9 Top Rated Capabilities

10 Top Rated Features

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

7 Top Rated Features

2023

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Feature Ratings

Average 86

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BOM Management

Inventory Management

Production Management

Engineering Change Order

Supply Chain Management

Analytics and Reporting

Engineering Data Management

Revision Control

Vendor Capability Ratings

Average 85

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 7.9

View Odoo in this category (opens in a new tab)

Accounting - Small Business

Score 7.9

View Odoo in this category (opens in a new tab)

Odoo Reviews

Jaffer C.

Role: Information Technology
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Manage Clients and Finances in an Easy Way

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Odoo comes with a lot of inbuilt features that help you run the company daily to daily tasks in one place

What is your favorite aspect of this product?

Odoo enables user to integrate a lot of third party applications

What do you dislike most about this product?

Odoo has features that are all needed when doing the daily to daily tasks

What recommendations would you give to someone considering this product?

Odoo website builder will help you develop a professional website in just a few hours

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ka Ho K T.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Review: Odoo

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

It is difficult for beginners to use and very expensive.

What is your favorite aspect of this product?

In my experience Odoo has a difficult but not impossible interface, it has a very responsive support, it is efficient for billing and accounting processes, it is easy to sell a product, create quotes and export invoices. It easily connects with Stripe, very suitable for making transactions from a single platform.

What do you dislike most about this product?

Honestly, it doesn't work as well as I'd hoped.

What recommendations would you give to someone considering this product?

Odoo is an ERP system that can be of great help for your company's billing and accounting.

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

María José P.

Role: Consultant
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

Odoo the best business tool

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

With Odoo we have grouped processes that we were doing in different applications on a single platform, we can handle a greater amount of information without wasting time entering other sites. With this amazing tool we can calculate the inventory in each month with an easy to manage system for our employees.

What is your favorite aspect of this product?

Odoo helps us to have updated processes by integrating new technologies to its platform, it has a Spanish and English version which makes it more practical to understand. With a support team that is always available via e-mail we can develop other online departments such as web pages, orders and invoices.

What do you dislike most about this product?

Although the platform integrates many options, the type of navigation within the system should be improved. Odoo in some departments needs extensions of other applications to be able to complete the use and obtain a complete operation.

What recommendations would you give to someone considering this product?

The application has a very complete functionality that handles very extensive processes, however, it would be good if users could have a chat within the platform. Integrate some pro options to the basic account and also have a FAQ section for quick questions.

Pros

Helps Innovate
Reliable
Saves Time
Respectful

Odoo

What is Odoo?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

Odoo Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Odoo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BOM Management Ability to effectively manage Bill of Materials

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Production Management Includes production tracking, production planning, and production visibility.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Engineering Data Management Administer data related to engineering applications

Revision Control Ability to view and manage changes made over time

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Resource Planning - Midmarket

Accounting - Small Business

Odoo Reviews

Jaffer C.

Manage Clients and Finances in an Easy Way

Likeliness to Recommend

Pros

Ka Ho K T.

Review: Odoo

Likeliness to Recommend

Pros

María José P.

Odoo the best business tool

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

Feature Ratings

Customer Relationship Management

Accounting and Financial Management

Procurement Management

BOM Management

Inventory Management

Production Management

Engineering Change Order

Supply Chain Management

Analytics and Reporting

Engineering Data Management

Revision Control

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Quality of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training