What is NetSupport DNA?
NetSupport DNA is an award-winning IT Management software solution with education and corporate editions that doesn’t break the budget. Built on impact, evidence, and co-production, NetSupport DNA helps organizations across all sectors, and of any size, to maximise their technology to increase their ROI, identify cost savings and increase productivity. Organizations can track, monitor, manage and maximize their IT assets and endpoints from one central point, while meeting data protection requirements, supporting staff and more. Armed with a complete overview of IT activity, organizations can work smarter, whilst maintaining a secure and reliable network.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NetSupport DNA?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Integrated Discovery
Data Import Export and Aggregation
Cloud License Management
Decentralized Management
Software Usage Metering
End to End Lifecycle Management
Advanced License Management
Financial Analysis
Analytics and Reporting
Software Recognition Library
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
NetSupport DNA Reviews
Jogy m.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product to use
Likeliness to Recommend
What differentiates NetSupport DNA from other similar products?
Giving unique features
What is your favorite aspect of this product?
Reports and overall functions
What do you dislike most about this product?
Install clients in each pc
What recommendations would you give to someone considering this product?
Those who want to implement in Ad level is good
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jorge P.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Lots of options, but can be a bit overwhelm
Likeliness to Recommend
What differentiates NetSupport DNA from other similar products?
NetSupport DNA has great support. Once you understand how to use it, it works great.
What is your favorite aspect of this product?
Been able to do track inventory of applications and hardware.
What do you dislike most about this product?
There is not enough help on the website, There aren't any good videos.
What recommendations would you give to someone considering this product?
my recommendation would be to contact Netsupports sales team for information and also do some search on the web about this application.
Pros
- Trustworthy
- Respectful
- Fair
- Altruistic
Elvis G.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2023
Fantastic product!
Likeliness to Recommend
What differentiates NetSupport DNA from other similar products?
Software metrix, print counting and CO2 control
What is your favorite aspect of this product?
Software metering
What do you dislike most about this product?
Graphical interface
What recommendations would you give to someone considering this product?
Perform proof of concept before purchase
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy